When saving scanned documents to the Save to SharePoint feature using SharePoint
Online on HP LaserJet Enterprise Flow Multifunction Printers (MFPs),
the following message “Server connection or
certificates error” displays and the documents
are not saved in SharePoint Online”
This issue applies to the following HP LaserJet
Flow MFPs with FutureSmart firmware version 3.4:
-
HP LaserJet Enterprise flow MFP M525
-
HP LaserJet Enterprise color flow MFP M575
-
HP Color LaserJet Enterprise Flow MFP M680
-
HP LaserJet Enterprise flow M830 Multifunction Printer
-
HP Officejet Enterprise Color Flow MFP X585
note:SharePoint Online is a Microsoft cloud-based service available with Office 365 Business and Enterprise plans.