HP Officejet Enterprise Color X555 and HP Officejet Enterprise/Managed Color MFP X585/X585 Flow - Supported paper sizes and types

The HP Officejet Enterprise Color X555 series and the HP Officejet Enterprise and Managed Color MFP X585 series are designed to work across a broad range of plain papers used in general office printing.

To avoid problems that could require repair, only use paper within the specifications listed in this document. This repair is not covered by HP warranty or service agreements.

Use the following general guidelines when selecting paper.

• Use good quality paper that is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.
• Use paper that has not been previously printed on.
• Use paper that is designed for use in inkjet printers or multipurpose paper.
• Use paper that is not too rough. Using smoother paper generally results in better print quality.

note:

Based on independent third-party testing using a range of plain papers (see the Spencer Labs report at www.spencerlab.com/reports/recent.asp), HP recommends using papers with ColorLok Technology with this product for best printing results. ColorLok is now an industry standard, and paper with this technology is available from a wide variety of paper manufacturers worldwide. Look for the ColorLok logo on the packaging. For information on HP-branded papers with ColorLok, go to www.hp.com/sbso/product/supplies/paper_colorlok.

Most general office printing is done on 75 g/m2 multipurpose paper in North America and 80 g/m2 multipurpose paper in Europe and other parts of the world, which produces excellent results. When printing on multipurpose paper, use the default Plain or Any Type selection on the control panel and the default Unspecified type selection in the software driver.

For best results, choose paper carefully. For example, in most cases 75 g/m2 ColorLok branded paper costs about the same as non-ColorLok media but produces bolder blacks and more vivid colors, and dries up to three times faster—without the need to specify the paper type.

When printing pages with heavy ink coverage—such as dark PowerPoint backgrounds, vivid graphics, or photographs—consider using paper with ColorLok Technology, heavier paper, glossy paper, or photo paper. These papers can deliver better print output. Be sure to select the correct paper type when using special papers.

Paper to avoid: LaserJet papers are designed for fusing dry toner onto the paper. This design keeps wet ink on top of the surface of the LaserJet paper and can create a wet, smeared output when used in the X555/X585 series. Avoid using all LaserJet Glossy Paper in this product. If unsure whether a glossy paper is designed for LaserJet or Inkjet, print a test page with a few words of text and see if it smears. If it does, then do not use that paper. Likewise, some photo paper can be printed on only one side. If printing from Tray 2 or Tray 3, load the paper with the glossy side facing up. If printing from Tray 1, load the paper with the glossy side facing down.

Use the following table to guide paper selection and printing choices for the X555/X585 series.

Most general office printing is done on A4 or letter size paper. However, the HP Officejet Enterprise Color X555 series and the HP Officejet Enterprise and Managed Color MFP X585 series support many additional standard paper sizes. Use a custom size to set a unique size within the limits specified for each tray.

note:

Tray 1 holds up to 7 envelopes. Tray 2 holds up to 30 envelopes.

The following table lists by control-panel name and print-driver name all supported paper types for the HP Officejet Enterprise Color X555 series and the HP Officejet Enterprise and Managed Color MFP X585 series.

note:

Transparency is not a supported paper type on HP Officejet Enterprise and Managed printers.