HP LaserJet Enterprise - Solve USB connection problems

If you have connected the printer directly to a computer, configure the following setting so that the printer wakes from Sleep mode whenever you insert a USB flash drive.

note:

The steps vary according to the type of control panel.

FutureSmart 3

1. From the Home screen on the printer control panel, scroll to and select the Administration button.
2. Open the following menus:
   • General Settings
   • Energy Settings
   • Sleep Timer Settings
3. In the Wake/Auto On to These Events list, select the All events option, and then select the Save button.

FutureSmart 4

1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
   • General
   • Energy Settings
   • Sleep Settings
3. Select the check box for Sleep/Auto Off after inactivity, and then select the check box for Auto Off after sleep.
4. Select HP Auto Off/Auto On (Wake on most events), and then select Done to save the setting.

If you have connected the printer directly to a computer, check the cable.

• Verify that the cable is connected to the computer and to the printer.
• Verify that the cable is not longer than 2 m. Try using a shorter cable.
• Verify that the cable is working correctly by connecting it to another printer. Replace the cable if necessary.