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Bulletins and Alerts for Poly Lens Desktop and Web App
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Welcome to the product support page!
Poly Lens Desktop and Web App
Enter your serial number to check your warranty status
This product cannot be identified using the serial number alone. Please provide a product number in the field below:
Typical locations you may find a serial number on your product:
Back of product
Under the battery
For laptops, press Fn + Esc
For desktops, press Ctrl + Alt + s
For Chromebooks, on the sign in screen, press Alt + v
On the barcode
Learn more
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Poly Lens is an app for customizing devices, updating to the latest software, and accessing other useful support information.
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Support categories
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Manuals and guides in PDF format
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Title
Size
Poly Lens Mobile Privacy Guide (for iOS and Android)
0.18 MB
Poly Lens Desktop for Windows and Mac Online Help
0.66 MB
Related documents and videos
Audio & Visual (1)
Software (3)
Poly Lens - Creating a Policy
Lens Not Starting/hanging, or Just White Screen
Poly Lens Desktop App Displaying “another App is Using This Camera” When Trying to Use the Controls
Onboard Troubleshooting on Poly Lens
A Reported Issue With a Poly P5 and the Lens Desktop App
How to Find the Software Version of Lens Desktop
Not Able to Delete the Account From Poly Lens Portal
POLY P15 UPGRADE FAILS WITH POLY LENS DESKTOP
How to Remove Completely Poly Lens From Your Windows Pc
Product specifications
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Poly Services
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