HP LaserJet Pro M402, M403, MFP M426, MFP M427 - Removal and replacement: Tray 2 separation roller assembly (Tray 2)

Introduction

Step 1: Remove Tray 2

Introduction

This document provides the procedures to remove and replace the separation roller assembly (Tray 2).

Turn the printer power off

Disconnect the power cable.

warning:
To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Separation roller assembly (Tray 2) part number
RM2-5397-000CN	Separation roller assembly (Tray 2)

Turn the printer power on

Make sure that the printer initializes to a Ready state.

Print a configuration page to make sure that the printer is functioning correctly.

Pull the tray straight out of the printer to remove it.

Figure : Remove the tray

Pull the separation pad assembly straight up to release it.

Figure : Release the assembly
Remove the assembly.

Figure : Remove the assembly

Unpack the replacement part from the packaging.

note:
HP recommends responsible disposal of the defective part.

Recycle and unpack

Figure : Recycle and unpack

Install the assembly in the slot in the cassette.

Figure : Install the assembly
Push the separation pad assembly straight down until it snaps into place.

Figure : Release the assembly

Slide the tray straight into the printer to install it.

Figure : Install the tray