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HP Color LaserJet Enterprise M552, M553, MFP M577, HP Color LaserJet Managed E55040, MFP E57540 - Removal and replacement: Secondary transfer roller

Introduction

This document provides the procedures to remove and replace the secondary transfer roller.
Removing and Replacing Secondary Transfer Roller M553
Removing and Replacing Secondary Transfer Roller M553
Learn how to remove and replace the Secondary Transfer Roller in the HP LaserJet Enterprise M553 printer.

Before performing service

Turn the printer power off
  • Disconnect the power cable.
      warning:
    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Secondary transfer roller kit part number
B5L24-67902
Secondary transfer roller with instruction guide

Required tools

No special tools are required to install this part.

After performing service

Make sure that the right door is fully closed after replacing the secondary transfer roller and ITB.
Turn the printer power on
  • Connect the power cable.
  • Use the power switch to turn the power on.

Post service test

Step 1: Remove the transfer roller

  1. Open the right door.
    Figure : Open the right door
  2. Push in on the blue lever (callout 1) to release the secondary transfer roller assembly, and then lower the assembly (callout 2) to the service position.
    Figure : Lower the secondary transfer roller assembly
  3. Slightly lift the left end of the roller shaft (callout 1; near the gear) to release the transfer roller clip.
    Figure : Release the secondary transfer roller clip
  4. Slide the right end roller collar (callout 2) to the left to remove the transfer roller.
    Figure : Remove the secondary transfer roller

Step 2: Unpack the replacement secondary transfer roller assembly

Unpack the replacement assembly from the packaging.
  caution:
Skin oils on the roller can cause print-quality problems. Avoid touching the black spongy roller on the assembly.
note:
HP recommends responsible disposal of the defective assembly.
Figure : Recycle and unpack illustration

Step 3: Install the secondary transfer roller

  1. Insert the right end (white plastic) of the replacement roller into the holder (callout 1), and then push down on the left end (blue plastic clip; callout 2) until the roller snaps into place.
    note:
    Make sure that both ends of the roller assembly are fully seated in the holders.
    Figure : Install the secondary transfer roller
  2. Close the right door.
    Figure : Close the right door