HP Deskjet F4100 All-in-One Series - Color Image Prints in Black and White

Check for and remove any grayscale settings. Use the following steps to check this setting.

1. In the program being printed from, click File and then click Print. The Print dialog box appears.
2. Select the correct product and then click Properties. The Properties dialog box appears.
3. Click the Color tab.
4. Look at the Print in Grayscale setting. If the checkbox is selected, click to clear it.
5. Click OK to save the settings.

huomautus:

If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.

1. Open the Printer Toolbox.
   1. Open HP Solution Center.
   2. Click Settings.
   3. Click Print Settings.
   4. Click Printer Toolbox.

   huomautus:

   You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, select Printing Preferences, click the Features tab, and then click Printer Services.

2. Click the Estimated Ink Levels tab.
   Kuva : Estimated ink levels - both cartridges low

   

   huomautus:

   A cartridge might be running out of ink even if the graphic shows that there is ink remaining in the cartridge. Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink.

If the Print in grayscale option is not the problem and the print cartridges are not low on ink, print and evaluate a self-test page to determine if the cartridges or printer is causing the problem.

1. Load the input tray with unused plain white paper.
2. Press and hold the Cancel () button and then press the Start Copy Color () button.
3. Release both buttons. The self-test page prints.
   Kuva : HP Deskjet F4100 series self-test page

   

You must identify which cartridge printed which part of the self-test page, so that if you find defects on the page, you will know which cartridge is the problem.

However, you can install different combinations of print cartridges in your printer, and different cartridge combinations print different self-test page patterns. Your self-test page may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the page no matter which cartridges are installed.

Kuva : Self-test page layout

1. Printed by the right cartridge
2. Printed by the left cartridge

In general, if the printer and print cartridges are working properly, the patterns (which look like grids of lines) should contain few or no missing lines. None of the colors should be missing. Also, there should be no streaks of ink on the report.

If no defects appear on the diagnostic page, the cartridges and product are probably working correctly. Click here to continue troubleshooting (c00635950) (in English).