Before using the Dual Roll Kit with an HP Designjet L65500 printer, you must check that the printer's firmware and HP Internal Print Server software are up to date.
Go to http://www.hp.com/ and click Support & Drivers > Download drivers and software (and firmware), enter the product name L65500, click the name of your operating system, and download the latest firmware and the latest Internal Print Server, if you do not already have them.
If the firmware and software versions on HP's Web site are still dated 2009, try the following FTP site.
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FTP System
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ftp://ftp.usa.hp.com/ (15.192.32.78)
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Login
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dualroll
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Password (case-sensitive)
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Milieux2
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Access type
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read-only
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FTP Access
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