A 0x9F error is displayed on a blue screen. This occurs when updating the BIOS to version 01.10.00. The issue occurs because the audio driver installed is outdated. The audio driver must be updated before attempting to update the BIOS.
Products Affected
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SoftPaq Description
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Release Notes
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Download SoftPaq
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HP EliteBook 855 G7 Notebook PC
HP EliteBook 845 G7 Notebook PC
HP EliteBook 835 G7 Notebook PC
HP ProBook 445 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
HP ProBook x360 435 G7 Notebook PC
HP ZHAN 66 Pro A 14 G3 Notebook PC
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Realtek HD Audio Driver
Version: 14.9369.5427.91
Revision: Q
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HP ProBook 635 Aero G7 Notebook PC
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Realtek HD Audio Driver
Version: 14.9369.3950.92
Revision: Q
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HP mt32 Mobile Thin Client Systems
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Realtek HD Audio Driver for WE10I 64bit
Version: 6.0.9369.1 Revision: A
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HP mt46 Mobile Thin Client Systems
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Realtek HD Audio Driver for WE10I 64bit
Version: 6.0.9369.1 Revision: 04
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HP ProBook 635 Aero G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP EliteBook 845 G7 Notebook PC
HP EliteBook 835 G7 Notebook PC
HP ProBook 445 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
HP ProBook x360 435 G7 Notebook PC
HP ZHAN 66 Pro A 14 G3 Notebook PC
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AMD Chipset Driver
Version: 4.05.03.2227 Revision: A
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HP mt32 Mobile Thin Client Systems
HP mt46 Mobile Thin Client Systems
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AMD Chipset Driver for WE10I 64bit
Version: 4.05.03.2227 Revision: 01
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Products Affected
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SoftPaq Description
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Release Notes
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Download SoftPaq
|
HP EliteBook 855 G7 Notebook PC
HP EliteBook 845 G7 Notebook PC
HP EliteBook 835 G7 Notebook PC
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HP BIOS and System Firmware (S77)
Version: 01.10.00
Revision: A
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HP ProBook 635 Aero G7 Notebook PC
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HP BIOS and System Firmware (S84)
Version:01.10.00 Revision: A
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HP ProBook x360 435 G7 Notebook PC
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HP BIOS and System Firmware (S80)
Version:01.10.01
Revision: A
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HP ProBook 445 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
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HP BIOS and System Firmware (S79)
Version:01.10.00
Revision: A
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HP ZHAN 66 Pro A 14 G3 Notebook PC
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HP BIOS and System Firmware (S81)
Version:01.10.00 Revision: A
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