"Printer Status Monitor has stopped working." error message displays when a new printer driver is installed without removing the previous version. This might cause an interface problem between the driver and the status monitor.
To resolve the issue, follow these steps:
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Check if your computer is running a Windows 32-bit or 64-bit version operating system.
Windows 10, Windows 8, or Windows 8.1
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Right-click the Start button (
) and then select System.
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In the System section, check the System type.
Windows XP, Windows Vista, or Windows 7-
Click the Start button (
).
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Type winver in the Search box, and then press Enter.If the window does not display a 64-bit version operating system, then your computer is running a 32-bit version operating system.
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Depending on your Windows operating system, download the appropriate patch .zip file, and then extract the file.
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Windows 32-bit operating system: SamsungDriverPatch_x86.zip
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Windows 64-bit operating system: SamsungDriverPatch_x64.zip
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When a message displays to restart your computer, click Restart, and then run the file.