HP LaserJet Enterprise 700 MFP M725 - 13.B9 jam error in the fuser

Use the following procedure to clear jams in the fuser. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.

• 13.B9.AZ Fuser area jam
• 13.B9.CZ Fuser wrap jam
• 13.B9.DD Fuser area jam (top cover)

  caution:

The fuser can be hot while the printer is in use. Wait until it cools before attempting to clear a jam in the fuser area.

1. Open the fuser door on the left side of the printer.
   Figure : Open the fuser door

   
2. Push down on the green tab to open the fuser jam-access cover.
   Figure : Open the fuser jam-access cover

   
3. Remove any jammed paper from the fuser.
   Figure : Remove jammed paper from the fuser

   
4. Close the fuser jam-access cover.
   Figure : Close the fuser jam-access cover

   
5. Close the fuser door.
   Figure : Close the fuser door