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solution Content
HP PCs - HP Connection Manager Fatal Error
This document pertains to HP computers with Windows 7 that have HP Connection Manager installed.
When opening Connection Manager, a Fatal Error occurs.
Figure
: Fatal Error
Resolving the fatal error
To resolve the fatal error, download and install the following three service packs.
Download and install
Microsoft .NET Framework 3.5
with Service Pack and then restart the computer.
Microsoft.NET Framework 3.5
Download and install
HP Software Framework
and then restart the computer.
HP Software Framework
Download and install
HP Connection Manager
and then restart the computer.
HP Connection Manager
HP Connection Manager now opens without the error message.
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