HP Color LaserJet CP3525 Series Printer - Control Panel Messages

10.32.00 UNAUTHORIZED SUPPLY IN USE

The product is using a non-HP supply.

If you believe you purchased a genuine HP supply, go to http://www.hp.com/go/anticounterfeit. Any product repair required as a result of using non-HP or unauthorized supplies is not covered under warranty. HP cannot ensure the accuracy or the availability of certain features.

10.90.XY REPLACE <COLOR> CARTRIDGE

A toner replenishment malfunction has occurred.

Replace the print cartridge.

10.91.99 PRINT CARTRIDGE ERROR

One of the cyan, magenta, or yellow print cartridges is defective and needs to be replaced.

After replacing the defective cartridge, turn the power off then on to continue.

10.XX.YY SUPPLY MEMORY ERROR

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.

XX values

• 00 = Memory tag memory error
• 10 = Memory tag missing

YY values

• 00 = Black
• 01 = Cyan
• 02 = Magenta
• 03 = Yellow

Reinstall the print cartridge, or install a new print cartridge.

11.XX Internal clock error

To continue press OK

The product real time clock has experienced an error.

Whenever the product is turned off and then turned on again, set the time and date at the control panel. See Use the control panel.

If the error persists, you might need to replace the formatter.

13.XX.YY FUSER AREA JAM

A jam has occurred in the fuser area.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

For instructions on clearing the jam, see Clear jams in the right door.

13.XX.YY FUSER WRAP JAM

A jam has occurred in the fuser.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

For instructions on clearing the jam, see Clear jams in the right door.

To prevent this jam in the future, set the print optimization mode LIGHT MEDIA to ON. See Print Quality menu.

13.XX.YY JAM ABOVE TOP OUTPUT BIN

A jam has occurred in the output area.

For instructions on clearing the jam, see Clear jams in the output bin area.

13.XX.YY JAM IN LOWER RIGHT DOOR

A jam has occurred in the lower right door (Tray 3).

For instructions on clearing the jam, see Clear jams in the lower right door (Tray 3).

13.XX.YY JAM IN RIGHT DOOR

A jam has occurred in the duplex and feed area inside the right door.

For instructions on clearing the jam, see Clear jams in the right door.

13.XX.YY JAM IN TRAY 1

A jam has occurred in Tray 1.

For instructions on clearing the jam, see Clear jams in Tray 1.

13.XX.YY JAM IN TRAY 3

A jam has occurred in the indicated tray.

For instructions on clearing the jam, see Clear jams in Tray 2 or Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3).

13.XX.YY JAMS IN RIGHT DOOR

A jam has occurred in the fuser area.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

For instructions on clearing the jam, see Clear jams in the right door.

20 INSUFFICIENT MEMORY

To continue press OK

The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

Press the OK button to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.

22 EIO X BUFFER OVERFLOW

To continue press OK

Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.

Press the OK button to print the transferred data. (Some data might be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/cljcp3525.)

22 EMBEDDED I/O BUFFER OVERFLOW

To continue press OK

Too much data was sent to the embedded HP Jetdirect print server.

Press the OK button to print the transferred data. (Some data might be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/cljcp3525.)

22 USB I/O BUFFER OVERFLOW

To continue press OK

The product's USB buffer has overflowed.

Press the OK button to print the transferred data. (Some data might be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/cljcp3525.)

If the message persists, contact HP Support at www.hp.com/support/cljcp3525.

40 EIO X BAD TRANSMISSION

To continue press OK

The connection between the product and the EIO card in the specified slot has been broken.

Press the OK button to clear the error message and continue printing.

Try to reinstall the EIO card.

40 EMBEDDED I/O BAD TRANSMISSION

To continue press OK

A temporary printing error has occurred.

Press the OK button to clear the error message. (Data will be lost.)

41.3 UNEXPECTED SIZE IN TRAY <X>

LOAD TRAY <X> [TYPE] [SIZE]

To use another tray press OK

The product detected a different paper size than expected.

The prompt to use another tray is displayed only if another tray has paper loaded.

Load the tray with the size and type of paper indicated, or use another tray.

41.5 UNEXPECTED TYPE IN TRAY <X>

LOAD TRAY <X> [TYPE] [SIZE]

To use another tray press OK

The product detected a different paper type than expected.

Load the tray with the size and type of paper indicated, or use another tray if available.

The prompt to use another tray is displayed only if another tray has paper loaded.

41.7 ERROR

To continue press OK

A temporary printing error has occurred.

Try using different paper.

If the error does not clear, turn the product off and then on.

48.01 TRANSFER UNIT ERROR

The transfer belt has dislocated during printing.

Turn product off then on.

If the message persists, contact HP Support at www.hp.com/support/cljcp3525.

49.XXXX ERROR

To continue turn off then on

A firmware error has occurred.

This error can be caused by corrupted print jobs, software applications issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories.

1. Turn the product off and then on.
2. If the error returns, the error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. For more information about solving network problems, see Solve connectivity problems.
3. If the error returns, the error might be caused by the print job, such as an invalid printer driver, a problem with the software application, or a problem with the file you are printing. For more information about solving print job problems, see Solve general problems.
4. if the error returns, upgrading the product firmware might help resolve the error. For more information about upgrading the firmware, see Upgrade the firmware.
5. If the error still persists after performing the previous applicable steps, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

50.X FUSER ERROR

A fuser error has occurred.

Make sure you have the correct fuser. Re-seat the fuser. Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

51.XY ERROR

51.XY ERROR

To continue turn off then on

A printer error has occurred.

Turn power off then on.

52.XY ERROR

To continue turn off then on

A printer error has occurred.

Turn power off then on.

54.XX ERROR

To continue turn off then on

Error requires that the product be turned off then on.

Turn the product off, and then turn the product on.

If the message persists, contact HP Support at www.hp.com/support/cljcp3525.

55.XX.YY DC CONTROLLER ERROR

To continue turn off then on

The print engine is not communicating with the formatter.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

56.X ERROR

To continue turn off then on

A temporary printing error has occurred.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

57.XX ERROR

To continue turn off then on

A temporary printing error has occurred.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

58.XX ERROR

To continue turn off then on

A temporary printing error has occurred.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

59.BO CLEANING MOTOR ERROR

REPLACE TONER COLLECTION UNIT

This message appears for one of the following reasons:

• The cleaning motor is stuck.
• The toner collection unit is full.
• The chute at the top of the toner collection unit is clogged.

Replace the toner collection unit. See Change the toner collection unit.

59.XY ERROR

To continue turn off then on

A temporary printing error has occurred.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

60.X ERROR

To continue turn off then on

The tray specified by X is not lifting correctly.

X values

• 2 = Tray 2
• 3 = Tray 3

Follow the instructions on the product control panel.

62 NO SYSTEM

To continue turn off then on

The product has an internal problem.

Turn the product off and then on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

66.XY.ZZ SERVICE ERROR

Check cables and turn off then on

The external paper-handling controller has detected a failure.

Turn the product off and then on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

68.X PERMANENT STORAGE FULL

To continue press OK

The product NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

X values

• 0 = Internal memory
• 1 = Removable disk

Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/cljcp3525.)

68.X PERMANENT STORAGE WRITE FAIL

To continue press OK

The product NVRAM is failing to write. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

X values

• 0 = Internal memory
• 1 = Removable disk

Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

68.X STORAGE ERROR SETTINGS CHANGED

To continue press OK

One or more product settings are invalid and have been reset to the factory-default settings. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

69.X ERROR

To continue turn off then on

A temporary printing error occurred.

Turn the product off, and then turn the product on.

If this message persists, contact an HP-authorized service or support provider. (See the HP Support flyer, or go to www.hp.com/support/cljcp3525.)

79.XXXX ERROR

To continue turn off then on

An internal product error has occurred.

Turn the product off and then on.

If the message persists, contact HP support. See Customer support.

8X.YYYY EIO ERROR

This message appears in English only. It indicates that the EIO card in slot X has failed.

Replace the EIO card.

8X.YYYY EMBEDDED JETDIRECT ERROR

This message appears in English only. It indicates that the embedded HP Jetdirect card has failed.

Contact HP support. See Customer support.

Access denied MENUS LOCKED

The control-panel menu that you tried to select is currently locked.

Consult with the person who administers the product.

Action not currently available for tray x Tray size cannot be ANY SIZE/ANY CUSTOM

Duplex registration is not available when the size is set to ANY SIZE or ANY CUSTOM.

Configure the tray to a specific size, and then set the registration for that tray.

BAD OPTIONAL TRAY CONNECTION

The optional tray is not connected.

1. Turn the product off.
2. Remove and then reinstall the optional tray.

If the error persists, contact an HP-authorized service or support provider. See the HP support flyer, or go to www.hp.com/support/cljcp3525

Calibrating...

Displays during calibration.

No action is necessary.

CALIBRATION RESET PENDING

Processing...

A calibration reset will occur when all jobs are processed.

To begin the reset sooner, cancel all jobs by pressing the Stop button .

Canceling...

The product is canceling the current job.

No action is necessary.

CARD SLOT <X> NOT FUNCTIONAL

The compact flash card in slot <X> is not working correctly.

Remove the card from the slot indicated, and replace with a new card.

CARD SLOT DEVICE FAILURE

To clear press OK

The specified device has failed.

Press the OK button to clear.

CARD SLOT FILE OPERATION FAILED

To clear press OK

A PJL file system command attempted to perform an illogical operation.

Press the OK button to clear.

CARD SLOT FILE SYSTEM IS FULL

To clear press OK

A PJL file system command could not store something on the file system because the file system was full.

Press the OK button to clear.

CARD SLOT IS WRITE PROTECTED

To clear press OK

The file system device is protected and no new files can be written to it.

Press the OK button to clear.

CARD SLOT NOT INITIALIZED

This file-storage component must be initialized before use.

Use the embedded Web server or HP Web Jetadmin to initialize the component.

CARTRIDGES IN WRONG POSITIONS

Two or more print-cartridge slots contain the wrong color print cartridge.

From left to right, the print cartridges should be installed in this order:

• Yellow
• Magenta
• Cyan
• Black

Install the correct color cartridge in each slot.

CHECKING PAPER PATH

The product is checking for possible paper jams.

No action is necessary.

CHECKING PRINTER

The product is conducting an internal test.

No action is necessary.

CHOSEN PERSONALITY NOT AVAILABLE

To continue press OK

A print job requested a product language (personality) that is not available for this product. The job will not print and will be cleared from memory.

Print the job by using a printer driver for a different printer language, or add the requested language to the product (if possible). To see a list of available personalities, print a configuration page. (See Information pages.)

CLEANING DISK <X>% COMPLETE

Do not power off

The product is cleaning the hard disk or a compact flash disk.

Do not turn off. The product will automatically restart when cleaning is complete. Product functions are unavailable.

CLEANING...

The product is performing an automatic cleaning cycle. Printing will continue after the cleaning is complete.

No action is necessary.

CLEARING EVENT LOG

This message is displayed while the event log is cleared. The product will exit the menus once the event log has been cleared.

No action is necessary.

CLEARING PAPER PATH

The product is attempting to eject jammed paper.

Check progress at the bottom of the display.

CLOSE RIGHT DOOR

A door on the right side of the product is open.

1. Close the door.
2. If the message persists, contact HP Support at www.hp.com/support/cljcp3525.

Cooling engine

The product is cooling.

No action is necessary.

Creating...

CLEANING PAGE

A cleaning page is being generated.

No action is necessary.

DATA RECEIVED

To print last page press OK

The product is waiting for the command to print the last page.

Press the OK button to print the last page.

DATE/TIME = YYYY/MMMM/DD HH:MM

To change press OK

To skip press

The current date and time set for the product.

Press the OK button to set the date and time or press the stop button to skip setup.

Deleting private jobs

The product is deleting a private stored job.

No action is necessary.

Deleting...

The product is currently deleting the stored job.

No action is necessary.

EIO <X> DISK INITIALIZING

The specified EIO disk device is initializing.

No action is necessary.

EIO <X> DISK NOT FUNCTIONAL

The EIO disk in slot <X> is not working correctly.

1. Turn the product off.
2. Remove the disk from the slot indicated.
3. Replace with a new disk.
4. Turn the product on.

EIO <X> DISK SPINNING UP

EIO disk device in slot <X> is spinning up its platter. Jobs that require disk access must wait.

No action is necessary.

EIO DEVICE FAILURE

To clear press OK

The specified device has failed.

Press the OK button to clear.

EIO FILE OPERATION FAILED

To clear press OK

A PJL file system command attempted to perform an illogical operation.

Press the OK button to clear.

EIO FILE SYSTEM IS FULL

To clear press OK

A PJL file system command could not store something on the file system because the file system was full.

Press the OK button to clear.

EIO IS WRITE PROTECTED

To clear press OK

The file system device is protected and no new files can be written to it.

Press the OK button to clear.

EIO NOT INITIALIZED

This file-storage component must be initialized before use.

Use the embedded Web server or HP Web Jetadmin to initialize the component.

Event log empty

No product events are in the log.

No action is necessary.

EXPECTED DRIVE MISSING

The product cannot find an external hard drive.

Insert the hard drive or see the embedded Web server for more information.

Genuine HP cartridge installed

You have installed a new print cartridge that was manufactured by HP.

No action is necessary.

Genuine HP supplies installed

You have installed more than one new print cartridge that was manufactured by HP.

No action is necessary.

HP ENCRYPTED DRIVE DISABLED

The drive has been encrypted for another product.

Remove the drive or see the embedded Web server for more information.

INCOMPATIBLE <COLOR> CARTRIDGE

The indicated color print cartridge is not compatible with this product.

Replace the print cartridge with one that is designed for this product.

INCOMPATIBLE FUSER

The incorrect fuser was installed.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

1. Open the right door.
2. Remove the incompatible fuser.
3. Install the correct fuser.
4. Close the right door.

INCOMPATIBLE SUPPLIES

Print cartridges or other supply items are installed that were not designed for this product. The product cannot print with these supplies installed.

Install supplies that are designed for this product.

Incorrect

The PIN is incorrect.

Use the up arrow and down arrow buttons to enter the correct PIN.

Initializing

The product is starting.

No action is necessary. Please wait until the Ready message appears on the display.

Initializing permanent storage

Displayed when the product is turned on to show that permanent storage is being initialized.

No action is necessary.

Insert or close tray <X>

The indicated tray is open, and it is interfering with paper being fed from another tray.

Close the tray so that printing can continue.

INSTALL <COLOR> CARTRIDGE

The print cartridge has been removed or has been installed incorrectly.

Replace or reinstall the print cartridge correctly to continue printing. See Change print cartridges.

INSTALL FUSER

The fuser has been removed or installed incorrectly.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

1. Open the right door.
2. Install or adjust the fuser.
3. Close the right door.

INSTALL SUPPLIES

For status press OK

Press the OK button to identify which supplies need to be replaced. Press the OK button a second time for more information about the specific supply.

Insert the supply item or make sure the installed supply item is fully seated.

INSUFFICIENT MEMORY TO LOAD FONTSDATA

The product does not have enough memory to load the data (for example, fonts or macros) from the location specified.

To continue without this information press the OK button . If the message persists, add more memory.

LOAD TRAY 1 [TYPE] [SIZE]

To continue press OK

The indicated tray is loaded and configured for a type and size other than the one specified in the job.

1. If the correct paper is loaded, press the OK button.
2. Otherwise, remove the incorrect paper and load the tray with the specified paper.
3. If prompted, confirm the size and type of paper loaded.
4. Confirm that the paper guides are in the correct position.
5. To use another tray, remove paper from the tray and then press the OK button.

LOAD TRAY 3 [TYPE] [SIZE]

Media insert required in tray

To use another tray press OK

This message appears when printing 4 x 6 in or 100 x 150 mm size paper, which requires the HP postcard media insert in Tray 3.

Install the HP postcard media insert in Tray 3, and load the requested paper.

LOAD TRAY <X> [TYPE] [SIZE]

This message appears when the indicated tray is selected but is not loaded, and no other paper trays are available for use.

Load the tray with requested paper and then press the OK button to continue.

LOAD TRAY <X> [TYPE] [SIZE]

To use another tray press OK

This message appears when the indicated tray is selected but is not loaded, and other paper trays are available for use.

1. Load the correct paper in the tray.
2. If prompted, confirm the size and type of paper loaded.
3. Otherwise, press the OK button to select another tray.

LOADING PROGRAM <XX>

Do not power off

Programs and fonts can be stored on the product’s file system and are loaded into RAM when the product is turned on. The number XX specifies a sequence number indicating the current program being loaded.

No action necessary. Do not turn the product off.

MANUALLY FEED <TYPE> <SIZE>

This message appears when Tray 1 is selected but is not loaded, and other paper trays are available for use.

Load tray with requested paper. If paper is already in tray, press the help button to exit message and then press the OK button to print. To use another tray, clear paper from Tray 1, press the help button to exit the message and then press the OK button.

MANUALLY FEED <TYPE> <SIZE>

To continue press OK

This message appears when Tray 1 is selected but is not loaded, and other paper trays are available for use.

Load tray with requested paper.

To override the message, press the OK button to use a type and size of paper that is available in another tray.

MANUALLY FEED <TYPE> <SIZE>

To use another tray press OK

The specified job requires a manual feed.

Load tray with requested paper. If paper is already in tray, press the help button to exit the message and then press the OK button to print. To use another tray, clear paper from Tray 1, press the help button to exit the message and then press the OK button.

MANUALLY FEED OUTPUT STACK

Then press OK to print second side

The product has printed the first side of a manual duplex job and is waiting for the user to insert the output stack to print the second side.

1. Maintaining the same orientation, remove document from the output bin.
2. Flip document printed side up.
3. Load document in Tray 1.
4. Press the OK button to print.

MOVING SOLENOID

To exit press

The solenoid is moving as part of a component test.

No action is necessary.

MOVING SOLENOID AND MOTOR

To exit press

The solenoid and a motor are moving as part of a component test.

No action is necessary.

No job to cancel

You have pressed the stop button but the product is not actively processing any jobs.

No action is necessary.

No stored jobs

Displayed when the user enters the RETRIEVE JOB menu and there are no jobs to retrieve.

No action is necessary.

NON HP SUPPLY IN USE

A non-HP supply is in use.

A user authorized the use of non-HP supplies when the HP supply was replaced. Any product repair required as a result of using non-HP or unauthorized supplies is not covered under warranty. HP cannot ensure the accuracy or the availability of certain features.

NON HP SUPPLY INSTALLED

The product is using a non-HP supply.

If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit. Any product repair required as a result of using non-HP or unauthorized supplies is not covered under warranty. HP cannot ensure the accuracy or the availability of certain features.

ORDER <COLOR> CARTRIDGE

The identified print cartridge is nearing the end of its estimated useful life.

Printing will continue until a supply needs to be replaced.

Order a replacement print cartridge.

ORDER <COLOR> CARTRIDGE

LESS THAN XXXX PAGES

The identified cartridge is nearing the end of its estimated useful life. Estimated pages remaining is based upon the historical page coverage of this product.

Order a replacement cartridge.

ORDER FUSER KIT

LESS THAN XXXX PAGES

The fuser is near end of life. The product is ready and will continue for the estimated number of pages indicated. Printing will continue until a supply needs to be replaced.

Order a replacement fuser kit.

ORDER SUPPLIES

More than one supply is nearing the end of its estimated useful life.

Order the necessary supplies.

ORDER TONER COLLECTION UNIT

The toner collection unit is nearly full.

Order a replacement toner collection unit now. Printing can continue.

Paused

To return to Ready press

The product is paused, and there are no error messages pending at the display. The I/O continues receiving data until memory is full.

Press the stop button .

Performing upgrade

<X:YYY> % complete

Do not power off

The product is in the process of upgrading the firmware.

Please wait until the upgrade is complete.

Performing... COLOR BAND TEST

The color-band test is being performed.

No action is necessary.

Performing... PAPER PATH TEST

The product is performing a paper path test.

No action is necessary.

Please wait

The product is in the process of clearing data.

No action is necessary.

Powering off...

The product is shutting down.

Please wait until the product shuts down.

Printing <REPORT>

The product is printing an internal page. The product will return to the online Ready state when the page is completed.

No action is necessary.

PRINTING STOPPED

To continue press OK

Time has expired on the Print/Stop test.

Press the OK button to continue.

Processing duplex job

Do not grab paper until job completes

Paper temporarily comes into the output bin while printing a duplex job. Do not attempt to remove the pages until the job is complete.

Do not grab paper as it temporarily comes into the output bin. The message will disappear when the job is finished.

Processing...

The product is currently processing a job but is not yet picking pages. When paper motion begins, this message will be replaced by a message that indicates which tray the job is being printed from.

No action is necessary.

Processing...

CLEANING PAGE

The product is processing a cleaning page.

No action is necessary.

Processing... copy <X> of <Y>

The product is currently processing or printing collated copies. The message indicates that copy X of Y total copies is currently being processed.

No action is necessary.

Processing... from tray <X>

The product is actively processing a job from the designated tray.

No action is necessary.

RAM DISK DEVICE FAILURE

To clear press OK

The specified device has failed.

Press the OK button to clear.

RAM DISK FILE OPERATION FAILED

To clear press OK

A PJL file system command attempted to perform an illogical operation.

Press the OK button to clear.

RAM DISK FILE SYSTEM IS FULL

To clear press OK

A PJL file system command could not store something on the file system because the file system was full.

Press the OK button to clear.

RAM DISK IS WRITE PROTECTED

To clear press OK

The file system device is protected and no new files can be written to it.

Press the OK button to clear.

RAM DISK NOT INITIALIZED

This file-storage component must be initialized before use.

Use the embedded Web server or HP Web Jetadmin to initialize the component.

Ready

The product is online and ready for data. No status or product attendance messages are pending at the display.

No action is necessary.

Ready

IP ADDRESS

The product is online and ready.

No action is necessary.

Ready Diagnostics mode

To exit press

The product is in Diagnostics mode.

To stop Diagnostic mode, press the Stop button .

Receiving Upgrade

A firmware upgrade is in progress.

Do not turn the product off until the product returns to Ready.

Remove all print cartridges

To exit press

The product is testing the transfer unit assembly.

To perform the test, remove all the print cartridges. To cancel the test, press the stop button .

Remove at least one print cartridge

To exit press

The product is testing the print-cartridge motor.

To perform the test, remove at least one print cartridge. To cancel the test, press the stop button .

REPLACE <COLOR> CARTRIDGE

The product indicates when a supply level is at its estimated end of life. The actual life remaining might be different than the estimation. Have a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. After an HP supply has reached its approximated end of life, HP’s premium Protection Warranty on that supply ends. You can configure the product to continue printing by using the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu.

Replace the specified color cartridge. Change print cartridges

Or, configure the product to continue printing by using the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu.

REPLACE FUSER KIT

The fuser is nearing the end of its useful life. Printing can continue.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

1. Open the right door.
2. Grasp the blue handles on both sides of the fuser and pull straight out to remove it.
3. Install the new fuser.
4. Close the right door.

REPLACE FUSER KIT

To continue press OK

The REPLACE SUPPLIES menu is set to the STOP AT LOW setting. The fuser kit has reached the low threshold.

  caution:

The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.

Press the OK button to continue printing until the fuser reaches the end of life, or replace the fuser now.

Replace the fuser

1. Open the right door.
2. Grasp the blue handles on each side of the fuser, and pull it straight out to remove it.
3. Install the new fuser.
4. Close the right door.

REPLACE SUPPLIES

For status press OK

Two or more supplies are at the estimated end of life. The actual life remaining might be different than the estimation. Have a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. After an HP supply has reached its approximated end of life, HP’s premium Protection Warranty on that supply ends. You can configure the product to continue printing by using the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu.

Press the OK button to see which supplies need to be replaced.

Or, configure the product to continue printing by using the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu.

REPLACE SUPPLIES

To continue press OK

Pages remaining for at least two supplies have reached the low threshold. The product was set to stop printing when a supply needs to be ordered.

Press the OK button to continue printing until the supply reaches its estimated end of life.

Or, configure the product to continue printing by using the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu.

REPLACE SUPPLIES - OVERRIDE IN USE

The product indicates when a supply level is at its estimated end of life. The actual life remaining might be different than the estimation. Have a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. Once an HP supply has reached its estimated end of life, HP’s premium Protection Warranty on that supply has ended. Printing can continue using override (see REPLACE SUPPLIES menu item).

note:

Printing while in Override mode eventually results in unsatisfactory print quality.

Open the SUPPLIES STATUS menu for information about each supply. Press the OK button for detailed information.

REPLACE SUPPLIES - Using black only

You can configure the product to print using only black when the level of a color supply has reached its estimated end of life. However, the color supply might still be able to produce acceptable print quality. To print in color, either replace the color supply or reconfigure the printer by using the REPLACE SUPPLIES menu on the control panel. For more information about the REPLACE SUPPLIES menu, see System setup menu.

The supply life remaining is used to determine if a supply is very low. The supply life remaining is an approximation only and varies depending on the types of documents printed and other factors.

No user input is required for printing to continue in black. To continue printing in color, either replace the supply or reconfigure the printer by using the REPLACE SUPPLIES menu on the control panel. For more information about ordering supplies, see Supplies and accessories. For more information about the REPLACE SUPPLIES menu, see System setup menu.

REPLACE TONER COLLECTION UNIT

The toner collection unit has reached its estimated capacity.

Replace the toner collection unit or, if you wish to have the toner collection unit operate past its estimated capacity, reconfigure the printer to use OVERRIDE AT OUT 2 in the REPLACE SUPPLIES menu. For more information about the REPLACE SUPPLIES menu, see System setup menu.

This is not a recommended option because of the risk of overfilling the toner collection unit, which could result in the need to service the product.

REPLACE TONER COLLECTION UNIT

To continue press OK

The toner collection unit is approaching its estimated capacity.

Order a new toner collection unit now.

You can press the OK button to continue printing. You can continue printing until the continue prompt no longer appears.

Request accepted please wait

The product has accepted a request to print an internal page, but the current job must finish printing before the internal page will print.

No action is necessary.

Resend Upgrade

The firmware upgrade was not completed successfully.

Attempt upgrade again.

Resetting kit count

You have selected the option to reset the count for a new supply item.

No action is necessary.

Restoring factory settings

The product is restoring factory settings.

No action is necessary.

Restoring...

The product is restoring settings. This message is displayed during the execution of a restore action, such as RESTORE COLOR VALUES.

Please wait until the process is complete.

RESTRICTED FROM PRINTING IN COLOR

This message appears when color printing is disabled for the product or when it is disabled for a particular user or print job.

To enable color printing for the product, change the RESTRICT COLOR USE setting in the SYSTEM SETUP menu. See Restrict color printing.

ROM DISK DEVICE FAILURE

To clear press OK

The specified device has failed.

Press the OK button to clear.

ROM DISK FILE OPERATION FAILED

To clear press OK

A PJL file system command attempted to perform an illogical operation.

Press the OK button to clear.

ROM DISK FILE SYSTEM IS FULL

To clear press OK

A PJL file system command could not store something on the file system because the file system was full.

Press the OK button to clear.

ROM DISK IS WRITE PROTECTED

To clear press OK

The file system device is protected and no new files can be written to it.

Press the OK button to clear.

Rotating <color> Motor

To exit press

A component test is in progress; the component selected is the <color> cartridge motor.

Press the stop button when ready to stop this test.

Rotating Motor

To exit press

The product is executing a component test and the component selected is a motor.

Press the stop button when ready to stop this test.

SANITIZING DISK <X>% COMPLETE

Do not power off

The hard disk is being cleaned.

Contact the network administrator.

SIZE MISMATCH IN TRAY XX

The paper in the listed tray does not match the size specified for that tray.

1. Load the correct paper.
2. Verify the paper is positioned correctly.
3. If the message persists, contact HP Support at www.hp.com/support/cljcp3525.

Sleep mode on

The product is in sleep mode. A button press, receipt of printable data, or an error condition will clear this message.

No action is necessary.

STANDARD TOP BIN FULL

Remove all paper from bin

The output bin is full.

Empty the bin and continue printing.

TRAY <X> [TYPE] [SIZE]

To change size or type press OK

To accept settings press

This message states the current type and size configuration of the tray.

To change size or type press the OK button. To accept settings press the back arrow .

TRAY <X> EMPTY [TYPE] [SIZE]

The specified tray is empty and the current job does not need this tray to print.

Refill the tray at a convenient time.

TRAY <X> OPEN

The specified tray is open or not closed completely.

Close the tray.

TRAY <X> OVERFILLED

Remove excess paper

The tray is filled above the stack-height marking.

Remove enough paper so that the paper stack does not exceed the limit for the tray.

TRAY <X> SIZE = <Size>

Media insert required in tray

The product is set to print on a small paper size that requires the HP postcard media-insert to be installed in this tray.

To use this size paper, install the media insert before loading the paper. See Load trays

TYPE MISMATCH IN TRAY X

The specified tray contains a paper type that does not match the configured type.

The specified tray will not be used until this condition is addressed. Printing can continue from other trays.

1. Load the correct paper in the specified tray.
2. Verify the type configuration.

UNABLE TO MOPY JOB

The product does not have enough memory to produce multiple original prints of this job. One copy will be printed.

Add more memory to the product. See Install memory.

UNABLE TO STORE JOB

A job cannot be stored because of a memory or configuration problem.

Install additional memory in the product.

UNAUTHORIZED SUPPLY IN USE

The product is using a non-HP supply.

If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit. Any product repair required as a result of using non-HP or unauthorized supplies is not covered under warranty. HP cannot ensure the accuracy or the availability of certain features.

Unsupported data on [FS] DIMM in slot x

To clear press OK

The data on the DIMM for the indicated file system is not a type that the product supports. [FS] can be either a ROM or Flash file system.

Press the OK button to clear the message.

Replace the DIMM. See Install memory.

UNSUPPORTED DRIVE INSTALLED

A non-supported hard drive has been installed.

Turn off the product, remove the hard drive, and then turn on the product.

USB ACCESSORY ERROR

This message appears when a connected USB accessory draws too much power. When this happens, the ACC port is disabled and printing stops.

Printing can continue. The USB device should be removed.

USB storage <X> initializing

One of the parameters of the USB storage device is initializing.

No action is necessary.

USB STORAGE <X> IS NOT FUNCTIONAL

A parameter in the USB storage is not working correctly.

1. Turn product off.
2. Disconnect the USB storage accessory, and replace with a new USB storage accessory.

USB STORAGE <X> IS REMOVED

A USB storage accessory has been disconnected.

1. Turn product off.
2. Reconnect the USB storage accessory.
3. Turn product on.

USB STORAGE DEVICE FAILURE

To clear press OK

The specified device has failed.

Press the OK button to clear.

USB STORAGE FILE OPERATION FAILED

To clear press OK

A PJL file system command attempted to perform an illogical operation.

Press the OK button to clear.

USB STORAGE FILE SYSTEM IS FULL

To clear press OK

A PJL file system command could not store something on the file system because the file system was full.

Press the OK button to clear.

USB STORAGE IS WRITE PROTECTED

To clear press OK

The file system device is protected and no new files can be written to it.

Press the OK button to clear.

USB STORAGE NOT INITIALIZED

This file-storage component must be initialized before use.

Use the embedded Web server or HP Web Jetadmin to initialize the component.

WAIT FOR PRINTER TO REINITIALIZE

This message can appear for a variety of reasons: The RAM DISK settings changed before the product has rebooted. The product is restarting after changing external device modes. The user has exited Diagnostics. A new formatter has been installed with an old engine or a new engine has been installed with an old formatter.

No action is necessary.

WAITING FOR TRAY <X> TO LIFT

The specified tray is lifting paper for feeding.

No action is necessary.

WARMING UP

The product is coming out of Sleep mode.

No action is necessary.

WRONG CARTRIDGE IN <COLOR> SLOT

The indicated slot for a print cartridge contains a cartridge that is not the correct color. From left to right, the print cartridges should be installed in this order:

• Yellow
• Magenta
• Cyan
• Black

Remove the print cartridge from that slot, and install a cartridge that is the correct color.