If Windows cannot open to the Start screen but opens to the Choose an option screen, you can still use Refresh your PC to reinstall Windows without affecting your personal files, apps, and many settings.
Use the following steps to refresh your computer when Windows opens to the Choose an option screen:
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On the Choose an option window, click Troubleshoot.
Figure : Choose an option
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Click Refresh your PC.
Figure : Refresh your PC
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Click Next.
Figure : Refreshing your computer
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Read and respond to any screens that open.
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Wait while Windows refreshes your computer. This might take awhile, and your computer will restart.
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When the refresh is complete and the lock screen appears, log in to Windows.
note:
At the end of the refresh process, an HTML file called Removed Apps.html is placed on the desktop with a list of the desktop apps that were removed so you know what to reinstall.