Printer Specifications for the HP Officejet 6500A e-All-in-One Printer Series

Printer specifications

This document contains specifications for the printer, including model numbers, system requirements, and print speed.

HP Officejet 6500A e-All-in-One Printer Series models

All-in-One Model	Image	Product Number
HP Officejet 6500A Plus (E710n) e-All-in-One Printer	Figure : HP Officejet 6500A	CN557A CN558A CN575A
HP Officejet 6500A Plus (E710s) e-All-in-One Printer		CN576A
HP Officejet 6500A (E710a) e-All-in-One Printer		CN555A

Connectivity

Model	Wireless Network	Wired Network (Ethernet)	USB
HP Officejet 6500A Plus (E710n) e-All-in-One Printer	Yes	Yes	Yes
HP Officejet 6500A Plus (E710s) e-All-in-One Printer	Yes	Yes	Yes
HP Officejet 6500A (E710a) e-All-in-One Printer	No	Yes	Yes

System requirements

The following tables contain the system requirements for supported Windows and Mac operating systems.

Windows system requirements

Supported Windows operating systems: Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

note:
For Windows Vista Starter Edition and Windows 7 Starter Edition, only printer drivers and scan drivers are available.

Component		Minimum system requirement	Recommended system requirement
Processor	Windows XP (32-bit) Service Pack 2	Intel Celeron processor, 233MHz	Intel Pentium III or higher processor
	Windows Vista	800 MHz 32-bit (x86) or 64-bit (x64) processor	1 GHz 32-bit (x86) or 64-bit (x64) processor
	Windows 7	1 GHz 32-bit (x86) or 64-bit (x64) processor	1.5 GHz 32-bit (x86) or 64-bit (x64) processor
	Windows 8	1 GHz 32-bit (x86) or 64-bit (x64) processor	1.5 GHz 32-bit (x86) or 64-bit (x64) processor
RAM	Windows XP (32-bit) Service Pack 2	128 MB	512 MB
	Windows Vista	512 MB	1 GB
	Windows 7	1 GB (32-bit) or 2 GB (64-bit)	2 GB
	Windows 8	1 GB (32-bit) or 2 GB (64-bit)	2 GB
Free disk space	Windows XP (32-bit) Service Pack 2	750 MB	850 MB
	Windows Vista	2 GB	2.5 GB
	Windows 7	1.5 GB	2 GB
	Windows 8	2 GB	2 GB
CD drive		CD or DVD drive
Browser	Windows XP (32-bit) Service Pack 2	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or higher
	Windows Vista	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or higher
	Windows 7	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or higher
	Windows 8	Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or higher
Connectivity^*	Network support	Embedded networking
	USB support	USB 2.0 HS
	Memory cards	Card slots
	Wireless	802.11n
Other	Adobe Acrobat Reader 5.0 or later

note:
USB cables are available from any reputable dealer.

Mac minimum system requirements

Mac OS X v10.5, OS X v10.6, OS X v10.7 Lion, OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, or OS X v10.10 Yosemite.

Physical dimensions

Dimension	Measurement
Height	258.3 mm (10.2 inches)
Width	476.1 mm (18.7 inches)
Depth	409.3 mm (16.1 inches); with duplexer: 449.5 (17.7 inches)
Weight	7.9 kg (17.4 pounds); with duplexer: 8.25 kg (18.2 pounds)

Cartridges

The printing mechanism for this product consists of one printhead and four cartridges. Review the following information to find the cartridges that are compatible with your product.

Region	Black cartridge	Cyan cartridge	Magenta cartridge	Yellow cartridge
The Americas	HP 920 Black	HP 920 Cyan	HP 920 Magenta	HP 920 Yellow
Europe	HP 920 Black	HP 920XL Cyan	HP 920XL Magenta	HP 920XL Yellow
Middle East and Africa	HP 920 Black	HP 920XL Cyan	HP 920XL Magenta	HP 920XL Yellow
Asia Pacific	HP 920 Black	HP 920XL Cyan	HP 920XL Magenta	HP 920XL Yellow

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Printhead

This printer has a replaceable printhead. The part number for the printhead is CN643A.

Go to HP Parts Store.

If you are in Asia Pacific, the site directs you to a service center in your area.
Search for part number CN643A.
Follow the instructions to order the printhead assembly.

Paper-handling specifications

Review the following tables for specifications regarding paper handling.

note:
To purchase paper in the United States and Canada, go to the HP Store.

Paper tray capacities

Location	Type	Weight	Capacity
Input tray	Paper	60 to 105 g/m² (16 to 28 lb bond)	Up to 150 sheets of plain paper (15 mm [0.59 inch] stacked)
	Transparencies	n/a	Up to 55 sheets (15 mm [0.59 inch] stacked)
	Photo paper	280 g/m² (75 lb bond)	Up to 40 sheets (12 mm [0.47 inch] stacked)
	Labels	n/a	Up to 40 sheets (8 mm [0.31 inch] stacked)
	Envelopes	75 to 90 g/m² (20 to 24 lb bond envelope)	Up to 15 sheets (8 mm [0.31 inch] stacked)
	Cards	Up to 200 g/m² (110 lb index)	Up to 40 cards (8 mm [0.31 inch] stacked)
Automatic document feeder	Paper	60 to 75 g/m² (16 to 20 lb bond)	Up to 35 sheets (15 mm [0.59 inch] stacked)
Output tray	All supported media	n/a	Up to 100 sheets of plain paper (text printing)

note:
Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently.

Supported paper sizes

Paper type	Paper size	Input Tray	Duplexer (not available on E710a)	ADF
Plain paper	U.S. Letter: 216 x 279 mm (8.5 x 11 inches)
	Borderless U.S. Letter: 216 x 279 mm (8.5 x 11 inches)
	U.S. Legal: 216 x 356 mm (8.5 x 14 inches)
	A4: 210 x 297 mm (8.3 x 11.7 inches)
	U.S. Executive: 184 x 267 mm (7.25 x 10.5 inches)
	HV: 101 x 180 mm (4.0 x 7.1 inches)
	B5 (JIS): 182 x 257 mm (7.2 x 10.1 inches)
	B5 (ISO): 176 x 250 mm (6.9 x 9.8 inches)
	B7 (88 x 125mm; 3.5 x 4.9 inches)
	A5: 148 x 210 mm; (5.8 x 8.3 inches)
	Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)
	Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)
	Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)
	Cabinet size (120 x 165 mm; 4.7 x 6.5 inches)
	13 x 18 cm (5 x 7 inches)
	Borderless cabinet (120 x 165 mm; 4.7 x 6.5 inches)
	Borderless 13 x 18 cm (5 x 7 inches)

Supported envelopes

note:
Load envelopes in input tray only.

Paper type	Paper size
U.S. 10 envelope	105 x 241 mm (4.1 x 9.5 inches)
C6 envelope	114 x 162 mm (4.5 x 6.4 inches)
Japanese Envelope Chou #3	(120 x 235 mm; 4.7 x 9.3 inches)
Japanese Envelope Chou #4	(90 x 205 mm; 3.5 x 8.1 inches)
Monarch envelope	98 x 191 mm (3.9 x 7.5 inches)
Card envelope	111 x 162 mm (4.4 x 6.4 inches)
No. 6 3/4 Envelope	(91 x 165 mm; 3.6 x 6.5 inches)

Supported cards

note:
Load card stock in the input tray only. Card stock is not compatible for use with the ADF for single- or double-sided printing.

Paper type	Paper size	Tray 1	Duplexer (not available on E710a)	ADF
Index card	76 x 127 mm (3.0 x 5.0 inches)
Index card	102 x 152 mm (4.0 x 6.0 inches)
Index card	127 x 203 mm (5.0 x 8.0 inches)
A6 card	(105 x 148.5 mm; 4.13 x 5.8 inches)
Borderless A6 card	(105 x 148.5 mm; 4.13 x 5.8 inches)
Hagaki** Also supports borderless printing	100 x 148 mm (3.9 x 5.8 inches)
Ofuku Hagaki**	200 x 148 mm (7.8 x 5.8 inches)
Borderless hagaki**	(100 x 148 mm; 3.9 x 5.8 inches)

**The product is compatible with plain and inkjet Hagaki from Japan Post only. It is not compatible with photo Hagaki from Japan Post.

Supported photo paper

note:
Load photo paper in Tray 1 only.

Paper type	Paper size
Photo paper	102 x 152 mm (4.0 x 6.0 inches)
Photo paper	127 x 179 mm (5.0 x 7.0 inches)
Photo paper	203 x 254 mm (8.0 x 10.0 inches)
Photo L photo paper	89 x 127 mm (3.5 x 5.0 inches)
Photo 2L photo paper	127 x 178 mm (5.0 x 7.0 inches)
Borderless photo paper	102 x 152 mm (4.0 x 6.0 inches)
Borderless photo paper	127 x 178 mm (5.0 x 7.0 inches)
Borderless photo paper	203 x 254 mm (8.0 x 10.0 inches)
Borderless photo paper	216 x 279 mm (8.5 x 11.0 inches)
Borderless photo paper	100 x 150 mm (3.9 x 5.9 inches)
Borderless photo L	89 x 127 mm (3.5 x 5.0 inches)
Borderless 2L	178 x 127 mm (7.0 x 5.0 inches)
Borderless B5	182 x 257 mm (7.2 x 10.1 inches)
Borderless B7	88 x 125mm (3.5 x 4.9 inches)
Borderless 4 x 6 tab	102 x 152 mm (4.0 x 6.0 inches)
Borderless 10 x 15 cm tab	100 x 150 mm (3.9 x 5.9 inches)
Borderless 4 x 8 tab	100 x 200 mm (3.9 x 7.8 inches)
Borderless HV	101 x 180 mm (4.0 x 7.1 inches)
Borderless double A4	210 x 594 mm (8.3 x 23.4 inches)
Borderless photo paper (tabbed)	102 x 152 mm (4.0 x 6.0 inches)
Borderless photo paper (tabbed)	100 x 150 mm (3.9 x 5.9 inches)
Borderless photo paper (tabbed)	100 x 200 mm (3.9 x 7.8 inches)

Supported labels

Paper type	Paper size
Letter-sized sheets	216 x 279 mm (8.5 x 11.0 inches)
A4-sized sheets	210 x 297 mm (8.3 x 11.7 inches)

Supported custom sizes

note:
Windows does not support custom sizes.

Paper size	Tray 1	ADF
76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)
Panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)
Borderless panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

Print margins

The document margins must match (or exceed) these margin settings in the portrait orientation.

Figure : Margins in portrait orientation

Image: Document margins in the portrait orientation.

Media	1. Left (LM)	2. Right (RM)	3. Top (TM)	4. Bottom (BM)*
U.S. Letter U.S. Legal A4 210 x 297 mm (8.3 x 11.7 inches) U.S. Statement 210 x 297 mm (8.5 x 13.0 inches Customized media Photo media B5 (JIS): 182 x 257 mm (7.17 x 10.12 inches) A5: 148 x 210 mm; (5.8 x 8.3 inches) Cards	3.0 mm (0.125 inch)	3.0 mm (0.125 inch)	3.0 mm (0.125 inch)	3.0 mm (0.125 inch)
279 x 356 mm (11 x 14 inches) 310 x 310 mm (12 x 12 inches) B4 (JIS): 257 x 364 mm (10.2 x 14.3 inches) Super B: 330 x 483 mm (13.0 x 19.0 inches) A3: 297 x 420 mm (11.7 x 16.5 inches) A3+: 330 x 483 mm (13.0 x 19.0 inches)	5.0 mm (0.197 inch)	5.0 mm (0.197 inch)	20.0 mm (0.788 inch)	20.0 mm (0.788 inch)
Envelopes	3.0 mm (0.125 inch)	3.0 mm (0.125 inch)	3.0 mm (0.125 inch)	14.3 mm (0.563 inch)

note:
Only Mac OS X supports custom paper sizes.

Printing specifications

Black print resolution: Up to 1200 x 600 dpi (when printing from a computer)
Color print resolution: Up to 4800 x 1200 dpi optimized on HP Premium Photo, HP Premium Plus Photo, and HP Advanced Photo papers with 1200 x 1200 input dpi
Print method: Drop-on-demand thermal inkjet printing
Device languages: HP PCL 3 GUI
Duty cycle: Up to 7000 pages per month

Print speed: In pages per minute (ppm)

Print Mode	Print speed*
Print Mode	Black	Color
Draft	Up to 35 ppm	Up to 34 ppm
ISO	Up to 15 ppm	Up to 11 ppm

Copying specifications

Digital image processing
Up to 100 copies from original
Digital zoom: from 25% to 400%
Fit to page, custom size, ID copy
Collating: up to 8 pages
Copy speeds vary according the complexity of the document

Scanning specifications

Integrated OCR software automatically converts scanned text to editable text.
Scan speeds vary according to the complexity of the document.
Twain-compliant software interface (Windows only).
Resolution: 4800 x 4800 dots per inch (ppi) optical.
Color: 24-bit color, 8-bit grayscale (256 levels of gray.
Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 inches).
Scan options:
- Scan to memory card
- Scan to e-mail for PDF and JPEG
- Scan to PC and network folder

Faxing specifications

Walk-up black-and-white and color fax capability
Up to 99 speed dials
Up to 100-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory. Other printer functions, such as copying, might also affect the number of pages that can be stored in the memory.
Manual fax send and receive
Automatic busy redial up to five times
Automatic no-answer redial one time
Confirmation and activity reports
CCITT/ITU Group 3 fax with Error Correction Mode
33.6 Kbps transmission
3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.
Ring detect with automatic fax/answering machine switching
Junk fax blocker
Digital fax:
- Paperless fax archive to PC or network
- Paperless fax send from PC
Non-volatile fax memory to retain faxes when out of paper
Phone line support:
- Analog line - HP printers are designed specifically for use with traditional analog phone services.
- Digital Service Line / VOIP Service - HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, with VOIP, or with all digital-to-analog converters.

Resolutions of up to 300 x 300 dots per inch (dpi):

Type	dpi settings
Type	Photo	Very fine	Fine	Standard
Black	196 x 203 (8-bit grayscale)	300 x 300	196 x 203	196 x 98
Color	300 x 300	200 x 200	200 x 200	200 x 200

Fax to PC specifications:
- Supported file type: Uncompressed TIFF
- Supported fax types: black-and-white faxes

Network protocol specifications

Review the following sections for network protocol specifications.

Network operating system compatibility

Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit (Ultimate Edition, Enterprise Edition and Business Edition), Windows 7 (32-bit and 64-bit), Windows 8 (32-bit and 64-bit)
Windows Small Business Server 2003 32-bit and 64-bit, Windows 2003 Server 32-bit and 64-bit, Windows 2003 Server R2 32-bit and 64-bit (Standard Edition, Enterprise Edition)
Windows Small Business Server 2008 64-bit, Windows 2008 Server 32-bit and 64-bit, Windows 2008 Server R2 64-bit (Standard Edition, Enterprise Edition)
Citrix XenDesktop 4
Citrix XenServer 5.5
Mac OS X v10.5, OS X v10.6, OS X v10.7 Lion, OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, or OS X v10.10 Yosemite.
Microsoft Windows 2003 Server Terminal Services
Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0
Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5
Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0
Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3
Microsoft Windows 2003 Small Business Server Terminal Services
Microsoft Windows Server 2008 Terminal Services
Microsoft Windows Small Business Server 2008 Terminal Services
Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0
Novell Netware 6.5, Open Enterprise Server 2

Compatible network protocols

TCP/IP

Network management

Embedded Web Server
Ability to configure and manage networked devices remotely

Wireless radio

802.11n

Embedded Web Server (EWS) specifications

Following are the EWS specifications.

Requirements

A TCP/IP-based network (IPX/SPX-based networks are not supported)
A Web browser (either Microsoft Internet Explorer 7.0 or higher, Opera 8.0 or higher, Mozilla Firefox 1.0 or higher, Safari 1.2 or higher, or Google Chrome)
A network connection (you cannot use the embedded Web server connected directly to a computer with a USB cable)
An Internet connection (required for some features)

Power specifications

Power supply: Universal power adapter (external)
Power requirements:
- Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)
- Output voltage: 32 VDC ( -7% and +10% ) at 1560 mA
Power consumption: 28.4 watts printing (Fast Draft Mode); 32.5 watts copying (Fast Draft Mode)

Acoustic emission specifications

Print in Draft mode, noise levels per ISO 7779

Sound pressure (bystander position): LpAm 55 (dBA)
Sound power: LwAd 6.8 (BA)

Memory device specifications

Maximum recommended number of files on a memory card: 1000
Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum
Maximum recommended memory card size: 8 GB (solid state only)

note:
Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected.

Supported memory card types

Secure Digital
High-Capacity Secure Digital
Memory Stick
MultiMediaCard (MMC)
xD-Picture Card

Environmental specifications

Review the following sections for environmental specifications.

Operating environment

Operating temperature: 5° to 40° C (41° to 104° F)
Recommended operating temperature: 15° to 32° C (59° to 90° F)
Recommended relative humidity: 20% to 80% non-condensing

Storage environment

Storage temperature: -40° to 60° C (-40° to 140° F)
Storage relative humidity: Up to 90% non-condensing at a temperature of 60° C (140° F)

Energy Star

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.

For more information, go to the Energy Star website (in English).

Material safety data sheets

To view Material Safety Data Sheets (MSDS), go to http://www.hp.com/go/msds (in English).

Ozone production

This product generates no appreciable ozone gas (O₃).

Paper and plastic use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to www.hp.com/go/recycle (in English).

Regulatory specifications

Following are the regulatory specifications.

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-1004-01 or SNPRC-1004-02. This regulatory number should not be confused with the marketing name (HP Officejet 6500A (E710) e-All-in-One series) or product number.

Exposure to radio frequency radiation

The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

Printer Specifications for the HP Officejet 6500A e-All-in-One Printer Series