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HP Notebook PCs - HP CoolSense Technology

HP CoolSense Technology is a feature in some HP notebook computers that combines hardware, software, and mechanical design to dynamically manage the temperature of your notebook computer.

HP CoolSense Technology uses a motion sensor in your notebook computer to sense when your computer is being used in a stationary or mobile setting, and automatically adjusts the computer performance and fan speed to keep the computer cool. HP CoolSense software allows you to specify your cooling preferences.

Note:

HP CoolSense requires accelerometer and thermal control hardware available only on select notebook computers.

Update HP CoolSense

If your HP notebook computer came with HP CoolSense software, make sure that you update it to the latest version.

To download and install the latest version of HP CoolSense, go to http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60051.exe.

Configure HP CoolSense

HP CoolSense runs on notebook computers with HP CoolSense technology using the Windows 10 operating system.

Note:

Depending on your version of HP CoolSense, the directions might be slightly different.

To configure the cooling preferences on notebooks with HP CoolSense, use the following steps.

  1. In Windows, search for and open HP CoolSense.

    The HP CoolSense icon is displayed in the task bar.

    Task bar with CoolSense icon
  2. Click the HP CoolSense icon in the task bar to display the configuration box.

    Image of HP CoolSense configuration box displayed above taskbar
  3. Select On (default) or Off to change the settings. Select About for a description of the HP CoolSense settings or to view the newest version number.

    • On: HP CoolSense automatically detects if your notebook is not in a stationary position and adjusts performance and fan settings to keep your computer surface temperature at a comfortable level. When HP CoolSense is on, the icon in the task bar is blue.

    • Off: HP CoolSense does not automatically adjust your notebook performance or fan settings beyond default cooling settings. The surface temeprature of your computer might be higher than it would be with HP CoolSense turned on. When HP CoolSense is off, the icon in the task bar is black.

    • About: Displays a description of HP CoolSense settings and the version number.

    Image of About HP CoolSense screen

Frequently asked questions about HP CoolSense

See the following for answers to questions about HP CoolSense.

Can I install HP CoolSense on my notebook PC?

Maybe. HP CoolSense can be installed on select HP notebook PCs that have an accelerometer and thermal control hardware.

HP CoolSense is not installed, nor is it supported, on all notebook PCs. If your computer originally came with HP CoolSense, it has the hardware necessary to support HP CoolSense technology.

Attempting to download and install HP CoolSense software on a notebook PC that does not support HP CoolSense technology results in an error message. If you are not sure whether your computer has the hardware necessary, you can attempt to download and install HP CoolSense. Installing HP CoolSense on an HP notebook PC does not harm the PC.

Why did HP CoolSense stop working after an HP Support Assistant update?

HP CoolSense was originally part of HP Support Assistant. Later versions of HP Support Assistant do not support HP CoolSense.

After updating to a later version of HP Support Assistant, HP CoolSense might stop working. To fix this issue, install the latest version of HP CoolSense. For more information, see Update HP CoolSense.