Configure your connectivity
By configuring your connectivity, you can print from your local network, keep your printer up to date, and access additional printer services. Remember to connect your network cable to the printer.
Accept the connectivity agreement and settings in order to:
-
Receive automatic firmware updates
-
Participate in the Customer Involvement Program
-
Enable additional printer services
A network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer’s connectivity and start benefitting from connecting your printer.
If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer services > Register new service in order to register the printer service.
During initial printer setup, you are asked whether you want to enable these services. That decision can be reset later by
tapping the settings icon , then Connectivity > Reset Connectivity Agreement.
In addition, each service can be enabled or disabled individually as explained below.
Verify printer connection to HP
You can check at the front panel that the printer can connect to HP services.
Tap the connectivity icon , then the network icon
, and verify the status there.
If there is any problem connecting to HP, you will be provided with a description of the problem and some possible solutions.
Configure the Customer Involvement Program and other printer services
You can check your Customer Involvement Program status from the front panel.
Tap the connectivity icon , then the printer services icon
.
Tap Test all connectivity to test your connection to HP, the Customer Involvement Program, and other online print services. If any problem is detected, you will be provided with a description of the problem and some possible solutions.
Configure email printing through HP Connected
The HP Connected service makes it easy to send jobs to your printer by attaching them to an email message.
You must accept the “Connectivity agreement” in order to use HP Connected. You can change your decision by tapping the settings
icon , then Connectivity > Reset Connectivity Agreement.
To configure the email printing configuration, tap the connectivity icon , then the network icon
, which will display your printer’s unique printer code and the email address that can be used to send jobs to the printer.
You must also visit http://www.hpconnected.com to register yourself and your printer (using the printer code).
Tap the small gear icon in the top right corner of the HP Connected screen to access the following options:
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HP Connected Connectivity menu: You can enable or disable HP Connected for this printer, or completely remove it from the HP Connected service.
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Printer code: You can view or renew the printer code.
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Email address: You can view the printer’s email address.
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HP Connected jobs: You can decide whether jobs received by email should be printed directly (the default option) or put on hold in the job queue.
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Restore HP Connected settings: You can restore HP Connected settings to their default values.
Configure firmware updates
You can choose from the Embedded Web Server or from the front panel whether and how to download firmware updates.
Note:
If an administrator password has been set, it will be required to change these settings.
-
In the Embedded Web Server: Click Setup > Firmware update.
-
Using the front panel: Tap the information icon
, then the firmware update icon
, then the small gear icon
.
The following settings are available:
-
Check: If you select Automatically (the default setting), the printer will check automatically every week (or after the printer has been restarted seven times, whichever happens first) whether new firmware is available. If you select Manually, the printer will not check automatically; you can check manually whenever you like.
-
Download: If you select Automatically (the default setting), the printer will automatically download new firmware whenever it becomes available. If you select Manually, you will be asked to approve each download.
Note:Downloading the firmware does not mean that you have installed it in your printer. To install the new firmware, you must confirm the installation manually.
-
Firmware update history: A list of firmware versions that have been installed in the printer. It is usually possible to reinstall the version immediately before the version that is currently installed, if you have some problem with the current version.
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