Resolve wireless connectivity or internet issues if your Wi-Fi stops working as expected.
Business computers: Consult your company's IT department or your local IT service before making any environment or security changes.
Wireless printers: For information about wireless printer setup, or if you get an error message when trying to print wirelessly, go to HP Customer Support, enter your printer model, and then search for a document about installing your wireless printer or the displayed error message.
Check the wireless button or key to confirm the wireless signal is on.
Use Device Manager to update hardware drivers such as the graphics, audio, wireless, or other drivers for your computer.
Use automatic tools to test and fix a variety of wireless conditions. If one tool does not resolve the issue, use another one.
Use Network Check in HP Support Assistant to perform network diagnostics for your computer.
Use the Windows Network and Internet Troubleshooter to test and repair the network connection.
Reset the wireless network hardware.
Resolve wireless connectivity or internet issues if your connection stops working as expected.
Use Device Manager to uninstall, and then reinstall the wireless adapter.
Update your Windows 11 or Windows 10 computer using Windows Update.
Create a restore point in Windows, and then manually change the network settings.
Restore your computer to a previous point in time.
Resolve wireless connectivity or internet issues if your computer cannot connect or the network connection performs poorly.
Changing the wireless environment can greatly impact the effectiveness of your wireless network.
Restore your computer BIOS to the default settings
Restore the default BIOS settings for your Desktop or All-in-One computer.
BIOS configurations vary, depending on computer model. For more information about accessing and navigating the BIOS menu, refer to the documentation for your computer model.
Restore the default BIOS settings for your notebook computer.
BIOS configurations vary, depending on computer model. For more information about accessing and navigating the BIOS menu, refer to the documentation for your computer model.
Use Device Manager to change the power management properties for the wireless adapter.
The Windows 10 reset feature reinstalls the operating system without losing any of your personal data and customizations.
Back up the personal files on your Windows 10 computer.
Reset your computer with a fresh installation of Windows 10.
Restore the personal files on your Windows 10 computer.