HP LaserJet Enterprise M806, MFP M830 - 13.B9, 13.D, 13.E6 jam error in the left door (fuser area)

Use the following procedure to check for paper in all possible jam locations related to the left door (fuser area). When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.

• 13.B9.Az Fuser delivery stay jam
• 13.B9.Bz Jam in left door
• 13.B9.Cz Fuser wrap jam
• 13.B9.Dz
• 13.B9.FF
• 13.D1.Az Jam in left door
• 13.D1.Dz Jam in left door
• 13.D1.FF Jam in left door
• 13.D2.Az Jam in left door
• 13.D2.Dz Jam in left door
• 13.D4.Az
• 13.D4.Dz
• 13.E6.Az
• 13.E6.Dz

  warning:

The fuser can be hot while the printer is in use.

1. Lift the release handle on the top of the finishing accessory, and then slide the finisher away from the printer until it stops.
   Figure : Separate the finisher from the printer

   
2. Open the left door of the printer.
   Figure : Open the left door

   
3. Push down to release the latch on the duplexer.
   Figure : Release the latch on the duplexer

   
4. Pull the duplexer straight out of the printer until it stops.
   Figure : Remove the duplexer

   
5. Open the jam-access cover.

     warning:

   The fuser can be hot while the printer is in use.

   Figure : Open the jam-access cover

   
6. Gently remove the jammed paper inside the jam-access area.
   Figure : Remove jammed paper from the jam-access area

   
7. Slide the duplexer into the slot until it locks into place.
   Figure : Reinstall the duplexer

   
8. Close the left door.
   Figure : Close the left door

   
9. Reattach the finisher.
   Figure : Reattach the finishing accessory