This document is for the following printers:
Printer Model
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HP ENVY 5530 e-All-in-One Printer
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HP ENVY 5536 e-All-in-One Printer
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HP ENVY 5531 e-All-in-One Printer
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HP ENVY 5539 e-All-in-One Printer
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HP ENVY 5532 e-All-in-One Printer
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HP Deskjet Ink Advantage 4515 e-All-in-One Printer
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HP ENVY 5534 e-All-in-One Printer
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HP Deskjet Ink Advantage 4518 e-All-in-One Printer
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HP ENVY 5535 e-All-in-One Printer
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A 'Carriage Jam: Clear carriage jam' message displays on the printer control panel. The carriage, which holds the cartridges, stalls in the printer. The printer might have had a paper jam previously.
You might also experience the following symptoms:
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The printer does not print.
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The print job stops unexpectedly.