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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06561350

Versie: 1

HP 32f 31.5 Inch Monitors - Blurred Fonts Are Displayed on the Monitor

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 11-Feb-2020

Last updated : 11-Feb-2020

DESCRIPTION
The HP 32f 31.5-Inch monitor displays blurred fonts. This is caused by a pixelation issue.

SCOPE
The information in this document applies to the following:
Monitors:
HP 32f 31.5-Inch Monitors
Operating Systems:
  • Microsoft Windows 8 Pro
  • Microsoft Windows 8
  • Microsoft Windows 10 RS5 (Version 1809)
  • Microsoft Windows 10 RS4 (Version 1803)
  • Microsoft Windows 10 RS3 (Version 1709)
  • Microsoft Windows 10 RS2 (Version 1703)
  • Microsoft Windows 10 RS1 (Version 1607)
RESOLUTION
To resolve this issue, perform the following steps:
  1. Open the Control Panel.
  2. Select All Control Panel Items.
  3. Select Fonts.
  4. Select Adjust ClearType text to launch the ClearType Text Tuner.
  5. Check Turn on ClearType.
  6. Click Next.
  7. If Windows detects multiple monitors, select HP 32f, and check the option, "No, only tune the monitor that I select".
  8. Click Next.
  9. Select the text sample that looks the best.
  10. Click Next to finish configuring the ClearType Text Tuner.

Hardware platforms affected : HP Value 32-inch Displays

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06561350

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