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HP Customer Support - Knowledge Base

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  • Information
    Welcome Samsung Printer Customers

    Need support for your Samsung Printer?  HP is here to help! Learn More

    Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP Printers - Updating or Upgrading Printer Firmware

This document is for HP inkjet and LaserJet printers.
HP regularly releases new printer firmware versions with product enhancements or issue fixes. Depending on your printer, apps on the printer control panel might also receive updates. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer.
Use one of the following methods to upgrade the firmware. If one method does not work, try one of the other methods.
  caution:
Do NOT turn off the printer until the update is complete. Turning off the printer during an update can damage your printer.

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Country/Region: Flag South Africa

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