Warranty status:
Unspecified - Check warranty statusManufacturer warranty has expired - See detailsCovered under Manufacturer warrantyCovered under Extended warranty,
months remainingmonth remainingdays remainingday remaining - See details
Serial number:
Product number:
Warranty end date:
Warranty status types
‘Manufacturer’s warranty’ refers to the warranty included with the product upon first purchase.
‘Extended warranty’ refers to any extra warranty coverage or product protection plan, purchased for an additional cost, that extends or supplements the manufacturer’s warranty.
Warranty types
Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product.
Warranty withdrawn refurbished product:
References a warranty that no longer applies, because the product has been refurbished as was sold ‘as is’ without a warranty.
Product sold by third party:
This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product.
Product has been exchanged:
This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status.
Product sold without warranty:
This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product.
Verify product
The serial number provided does not match the previously selected product. It matches the product:
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Select ‘Continue’ to proceed to the new product.Or ‘Return’ to go back to the original product and enter new entitlement information.
Unable to determine warranty status
We are unable to determine your warranty status for the product and serial number provided.
Please return to the product information page and verify the numbers provided or try again later.
Enter the error code from your printer's control panel for information on resolving it.
No solution found
This number does not have a published solution. Either it's not available or the code has been entered wrong. If a typo is possible, please verify the number and format and try again.
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Example error formatting
Errors can be displayed in many formats. Please include all extra characters, (such as hyphens or colons or periods) as they appear within the number.
Possible error formats (where 'x' could represent a letter or number): xx.xx.xx:xx xx.xx.xx xx.xx.x xx.xxxxx xx.xxxx x.xxxx xx.xx xx.x xxxx-xxxx-xxxx xxxx-xxxx xx:xx xx.x:xx xx.xx:xx
One or more of the values entered is not permitted.
Example: HU265BM18V
This product cannot be identified by Serial Number alone. Please enter a Product Number to complete the request.
Example: C8375A, B8F40EA, H1P31AA
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Check warranty status
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