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HP Customer Support - Knowledge Base

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  • Alert
    HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program 

    View details

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Printers - No Connection after Router or Wi-Fi Settings Change

This document is for HP wireless printers connecting to a Wi-Fi network.
This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.
note:
When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.

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Country/Region: Flag South Africa

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