HP Color LaserJet Enterprise - Prepare printer for shipping or storage

Learn how to use the control panel to initiate a cleaning process to transfer excess toner into the toner collection unit.

1. From the Home screen on the control panel, select the Support Tools menu, and then select the following menus:

   Support Tools menu

   

   1. Maintenance

      

   2. Calibration/Cleaning

      

2. Select the Prepare for Shipping option.

   Prepare for shipping option

   

3. Select the Start button.

   Note:

   After pressing Start, the printer will remove all waste toner from the cartridges and the Toner Auger Assembly.

   Start button to initiate transfer of extra toner

   

4. Wait for the process to complete.

Learn how to remove cartridges for the printers.

1. Remove the cartridges from the printer.

   • For printers that have all-in-one cartridges, remove the four cartridges.

   • For printers that have separate imaging drum and toner cartridges, remove all eight cartridges.

   The instructions below to remove the toner cartridges might vary depending on the printer.

   1. Open the front door.

   2. Remove the toner cartridge or imaging drum.

      • To remove the toner cartridge: Grasp the handle of the toner cartridge and pull it straight out from the printer.

      • To remove the imaging drum: Grasp the end of the imaging drum cartridge and pull it straight out from the printer.

   3. Close the front door.

2. Go to HP Planet Partners - Supplies recycling program to recycle the toner cartridges or for more information on recycling.