During setup of your HP printer, a We're sorry, something went wrong error with code EBS00P0004 displays in the HP Smart app.
This issue occurs when two or more devices are connected to the same mobile router using Wi-Fi. The privacy separator feature of the mobile router prevents devices from communicating with each other. Because of this, the computer or mobile device cannot communicate with the printer.
Disable the privacy separator feature to complete the setup and print, or use one of the following workarounds to print.