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HP LaserJet Pro - Use a PIN to access the HP Embedded Web Server printer settings

Learn how to access the printer settings in the HP Embedded Web Server (EWS) using the factory-set credentials for HP LaserJet Pro printers.

The PIN is a secure feature designed for HP LaserJet Pro printers to access the Embedded Web Server (EWS) printer settings. This factory-set PIN or default PIN prevents an unauthorized user to access and modify the printer settings.

Note:

The default PIN can only be changed by an administrator.

Use the procedure in this document to obtain the default PIN to access the EWS settings.

Step one: Access the HP Embedded Web Server (EWS) from a web browser

Follow these steps to obtain the printer's IP address and then use it to access the Embedded Web Server (EWS) from a web browser.

To access the Embedded Web Server (EWS), you will need the printer's IP address. You can obtain the printer's IP address on the printer control panel.

Follow these steps to obtain the printer's IP address and then access the EWS.

Note:

Your printer must be connected to an IP-based network before you can access the EWS.

  1. Obtain the printer's IP address.

    • Touchscreen control panel:

      From the Home screen on the printer control panel, touch the Wireless icon , or the Ethernet icon , to view the printer's IP address or host name.

    • 2-line LCD control panel:

      1. On the printer control panel, press the OK button to display the Home screen.

      2. Use the arrow buttons and the OK button to navigate to and open the following menus:

        1. Setup

        2. Network Setup

        3. General Settings

      3. On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

  2. Open the HP Embedded Web Server (EWS).

    1. On your computer, open a Web browser, and in the address bar, type the IP address or host name exactly as it displayed on the printer control panel.

      Example of an IP address in the browser address bar

      Example of an IP address in the browser address bar
    2. Press Enter on the computer keyboard.

      Note:

      If the browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing the website will not harm the computer.

      The EWS opens.

Step two: Obtain the PIN from the printer

After the Embedded Web Server (EWS) opens, you will be prompted to enter a PIN on the Log In with PIN screen.

Follow these steps to access the cartridge door of the printer to view the default PIN.

Note:

This procedure applies when the default PIN is not changed by an administrator or user.

  1. Open the cartridge door of the printer to obtain the default PIN.

    1. Press the front door release button to open the cartridge door.

    2. Locate the label inside the cartridge door to view the factory default credentials.

      The factory default credentials includes a "Username" and "PIN".

    Location of the default PIN inside the cartridge door

    Location of the default PIN inside the cartridge door
  2. Make sure to note the PIN on the label inside the cartridge door.

  3. Close the cartridge door.

  4. Print a Printer Status Report to verify whether the PIN number is changed.

    1. On the Log In with PIN screen in the Embedded Web Server (EWS), click Print report to get PIN located under the Submit and Cancel buttons.

      The printer prints a Printer Status Report.

    2. On the Printer Status Report page in the Connectivity Settings section, locate the Printer PIN.

    3. Check if the Printer PIN lists the default PIN number or Custom user password set.

      Note:

      If the default PIN number is changed, the Printer PIN in the Printer Status Report page will list Custom user password set.

      Printer Status Report: Printer PIN when default PIN changed

      Printer Status Report: Printer PIN when default PIN changed

Step three: Access the printer setting using the PIN

Use the PIN obtained from the printer to access the printer settings.

  1. On the Log In with PIN screen in the EWS, enter the PIN.

    • If the default PIN is not changed, enter the default PIN number.

      Note:

      The default PIN number should be exactly as the PIN on the label located inside the cartridge door or the Printer PIN located on the Printer Status Report.

    • If the default PIN is changed, enter the new password in the PIN text box.

    Log In with PIN

    Log In with PIN
  2. Click Submit.

    After entering the correct PIN, you can configure the printer settings.

    Note:

    If you enter the wrong PIN number three times, your PIN is locked.

    To enter the correct PIN in the EWS after three failed attempts: Close the EWS browser tab, open a new browser tab to access the EWS, and then try to enter the correct PIN number.

To maintain security for the printer after accessing the printer settings, click Sign Out , and then click OK in the Sign-Out was successful dialog box.


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