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HP LaserJet Pro - Configure the HP toner-cartridge-protection supply settings

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.

  • Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.

  • Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.

    CAUTION:

    After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

    Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them.

A network administrator can configure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS).

Enable or disable the Cartridge Policy feature

When the Cartridge Policy feature is enabled, only genuine HP cartridges can be used with the printer. When the feature is disabled, there is no restriction on the type of cartridges that are used with the printer.

There are two methods for enabling or disabling the Cartridge Policy feature: (1) by using the printer control panel, or (2) by using the Embedded Web Server (EWS). Choose one of the methods below and then follow the steps provided.

Note:

Enabling or disabling this feature might require entering an administrator password.

Enable or disable the Cartridge Protection feature

When the Cartridge Protection feature is enabled, it protects the cartridges associated with the printer from being stolen and used in other printers. When the feature is disabled, it removes protection for any new cartridges that are installed in the printer.

There are two methods for enabling or disabling the Cartridge Protection feature: (1) by using the printer control panel, or (2) by using the Embedded Web Server (EWS). Choose one of the methods below and then follow the steps provided.

Note:

Enabling or disabling this feature might require entering an administrator password.

CAUTION:

After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the printer control panel to enable or disable the Cartridge Protection feature

The steps to enable or disable the Cartridge Protection feature on the printer vary according to the control-panel type.

Touchscreen with white background

White control panel examples

Touchscreen with black background

Black control panel examples

2-line LCD with keypad

2-line control panel examples

Find your control-panel type in the options below and then follow the steps to enable or disable the Cartridge Protection feature.

Note:

Enabling or disabling this feature might require entering an administrator password.

Use the Embedded Web Server (EWS) to enable or disable the Cartridge Protection feature

The steps to enable or disable the Cartridge Protection feature in the EWS vary depending on the printer control-panel type.

Touchscreen with white background

White control panel examples

Touchscreen with black background

Black control panel examples

2-line LCD with keypad

2-line control panel examples

Find your control-panel type in the options below and then follow the steps to enable or disable the Cartridge Protection feature in the EWS.

Note:

Enabling or disabling this feature might require entering an administrator password.


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