HP PageWide Enterprise, HP PageWide Managed - Removal and replacement: Tray 1 roller kit

Follow these steps to remove the Tray 1 pickup and separation rollers.

1. Open Tray 1.

   Open Tray 1

   

2. Locate the roller cover, and then rotate the bottom of the cover away from the printer to remove it.

   Remove the roller cover

   

3. Release one tab (callout 1), and then slide pickup roller off of the shaft (callout 2).

   Tip:

   If the tab is not visible, rotate the roller.

   Remove the Tray 1 pickup roller

   

4. Open the left door.

   Open the left door

   

5. Before proceeding, take note of the locking tab (callout 1) on the Tray 1 separation roller.

   Tray 1 separation roller tab

   

6. Reach up under the left door assembly, pinch the locking tab (callout 1) on the Tray 1 separation roller, and then slightly slide the roller away from the printer to release it (callout 2).

   Release the Tray 1 separation roller

   

7. With the roller released, push down on it from the Tray 1 side (callout 1), and then continue to slide it off of the shaft to remove it (callout 2).

   Remove the Tray 1 separation roller

   

8. Slide the torque limiter off of the shaft to remove it.

   Remove the torque limiter

   

Follow these steps to unpack the replacement assembly.

1. Dispose of the defective part.

   Note:

   HP recommends responsible disposal of the defective part.

   http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

2. Unpack the replacement part from the packaging.

   CAUTION:

   Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

   Important:

   Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

   Note:

   If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

3. To install an assembly, reverse the removal steps.

   Note:

   When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Follow these steps to install the Tray 1 pickup and separation rollers.

1. Slide the torque limiter onto the shaft to install it.

   Install the torque limiter

   

2. Start the separation roller onto the shaft (from under the left door assembly), push down on it from the Tray 1 side (callout 1), and then continue to slide it on of the shaft (callout 2) to install it.

   reinstallationtip:

   If the roller does not slide all of the way onto the shaft, make sure the torque limiter (installed earlier) is fully seated.

   Install the Tray 1 separation roller

   

3. Continue to slide the roller onto the shaft until the locking tab snaps onto the shaft.

   Slide the Tray 1 separation roller onto the shaft

   

4. Verify that the Tray 1 separation roller is correctly installed. When the roller is correctly installed, there is an equal amount of space on both sides of the roller when it is viewed from the Tray 1 side of the printer.

   Verify that the Tray 1 separation roller is correctly installed

   

5. Close the left door.

   Close the left door

   

6. Slide pickup roller onto the shaft (callout 1). Continue to slide the roller onto the shaft until the locking tab snaps onto the shaft.

   Install the Tray 1 pickup roller

   

7. Position the top edge of the roller cover on the printer, and then rotate the bottom of the cover down toward the printer to install it.

   Remove the roller cover

   

8. Close Tray 1.

   Close Tray 1

   

9. At the printer control panel, do the following:

   1. Scroll to, and then select the Settings button.

   2. Open the following menus:

      • Manage Supplies

      • Reset Supplies

   3. Select the Tray 1 Roller Kit item, and then select the Reset button.