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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP ScanJet Pro 2000 s2, 3000 s4, N4000 snw1 / HP ScanJet Enterprise Flow 5000 s5, 7000 s3, N7000 snw1 - Scanner software (macOS)

The product is compliant with Apple AirScan functionality. Without installing any additional software, you can scan using Image Capture or other ICA-compliant applications.
To take advantage of all features of your scanner, HP recommends installing the HP provided scan solution, including HP Easy Scan and HP Utility.

HP Easy Scan

Scan documents and photos, and manage scan shortcuts.

HP Utility

You can use the HP Utility when the scanner is connected with a USB cable.
The Maintenance pane in HP Utility displays the scanner usage, maintenance history, and notifies the user when maintenance is due. The notification displays in HP Utility when the Maintenance pane is selected.
HP Utility allows you to configure the scanner and assign the Scan button workflow on a Mac. HP Utility is available in the Applications > HP folder.

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Country/Region: Flag South Africa

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