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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Pavilion Gaming - TG01-0153no Product Specifications

Hardware

Product Number
8XG69EA
Product Name
HP Pavilion Gaming - TG01-0153no
Motherboard
Rother
Motherboard Specifications Link
Memory
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Internal Storage
256 GB PCIe® NVMe™ M.2 SSD
Hard drive (2nd)
1 TB 7200 rpm SATA
Processor Type
Intel Core i5
Processor
Intel® Core™ i5-9400F (2.9 GHz base frequency, up to 4.1 GHz with Intel® Turbo Boost Technology, 9 MB cache, 6 cores)
Processor Family
9th Generation Intel® Core™ i5 processor
Processor Speed
2.9 GHz
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® RTX 2060 (6 GB GDDR6 dedicated)
Expansion Slots
1 PCIe x1; 1 PCIe x16; 2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek Wi-Fi 5 (1x1) and Bluetooth® 4.2 combo
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
15.54 x 30.7 x 33.74 cm
Weight
5.96 kg
Power Supply Type
400 W Platinum efficiency power supply

Software

Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Flag South Africa

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