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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion Gaming - TG01-0100a Product Specifications

Hardware

Product Number
7XE17AA
Product Name
HP Pavilion Gaming - TG01-0100a
Motherboard
Rother
Motherboard Specifications Link
Memory
16 GB DDR4-2666 SDRAM (1 x 16 GB)
Memory & Storage
16 GB memory; 2 TB HDD storage; 256 GB SSD storage
Internal Storage
2 TB 7200 rpm SATA
Hard drive (2nd)
256 GB PCIe® NVMe™ M.2 SSD
Processor Type
Intel Core i7
Processor
Intel® Core™ i7-9700F (3 GHz base frequency, up to 4.7 GHz with Intel® Turbo Boost Technology, 12 MB cache, 8 cores)
Processor Family
9th Generation Intel® Core™ i7 processor
Processor Speed
3 GHz
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® RTX 2060 Super™ (8 GB GDDR6 dedicated)
Ports
1 USB 3.1 Gen 1 Type-C™; 4 USB 3.1 Gen 1 Type-A; 1 headphone/microphone combo
Expansion Slots
1 PCIe x1; 1 PCIe x16; 2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 Combo
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
15.54 x 30.7 x 33.74 cm
Weight
5.96 kg
Power Supply Type
400 W Platinum efficiency power supply

Software

HP Apps
HP Audio Switch; HP Connection Optimizer; HP Support Assistant; OMEN Command Center; HP Privacy Settings
Software Included
McAfee LiveSafe™ 30-day free trial offer
Operating System
Windows 10 Home 64

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Country/Region: Flag South Africa

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