hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

hp-concentra-wrapper-portlet

Actions
Loading...

HP Notebook - 14-dk0005ur Product Specifications

Hardware

Product number
6NC21EA
Product name
HP Notebook - 14-dk0005ur
Microprocessor
AMD Ryzen™ 5 3500U with Radeon™ Vega 8 Graphics (2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, 4 cores)
Chipset
AMD Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (2 x 4 GB)
Video graphics
AMD Radeon™ Vega 8 Graphics
Hard drive
256 GB M.2 SSD
Optical drive
Optical drive not included
Display
35.6 cm (14") diagonal HD SVA anti-glare micro-edge WLED-backlit (1366 x 768)
Wireless connectivity
Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 1 RJ-45; 1 USB 3.1 Type-C™ (Data transfer only, 5 Gb/s signaling rate); 1 AC smart pin; 2 USB 3.1 Gen 1 Type-A (Data Transfer Only)
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 9 hours and 30 minutes
Video Playback Battery life
Up to 8 hours and 15 minutes
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag South Africa

hp-detect-load-my-device-portlet

Actions
Loading...