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Samsung SCX-340x Laser MFP - Clearing Original Document Jams

The following procedure shows how to clear original document jams. When an original document jams in the document feeder, a warning message appears on the display.
  caution:
To avoid tearing the document, remove the jammed document slowly and carefully.
note:
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

Original paper jam in front of scanner

note:
  • Illustrations on this user’s guide might differ from the printer depending on its options or models. Check the printer type.
  1. Open the document feeder cover.
    Figure : Document feeder cover, open
  2. Gently remove the jammed paper from the document feeder.
    Figure : Paper, remove
  3. Close the document feeder cover.
    Figure : Document feeder cover, close

Original paper jam inside of scanner

  1. Open the document feeder cover.
    Figure : Document feeder cover, open
  2. Gently remove the jammed paper from the document feeder.
    Figure : Paper, remove
  3. Close the document feeder cover.
    Figure : Document feeder cover, close
  4. Open the document feeder.
    Figure : Document feeder, open
  5. Grab the misfed paper, and remove the paper from the feed area by carefully pulling it.
    Figure : Paper, remove
  6. Close the document feeder.
    Figure : Document feeder, close

Original paper jam in exit area of scanner

note:
  • Illustrations on this user’s guide might differ from the printer depending on its options or models. Check the printer type.
  • This troubleshooting might not be available depending on model or optional goods.
  1. Remove any remaining pages from the document feeder.
  2. Close the stacker.
    Figure : Stacker, close
  3. Gently remove the jammed paper from the document feeder.
    Figure : Paper, remove
  4. Open the stacker.
    Figure : Stacker, open

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Country/Region: Flag South Africa

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