hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet Enterprise - Prepare printer for shipping or storage

Objective:
Provide users and channel partners with the necessary procedures to effectively prepare HP Color LaserJet Enterprise products for shipping or storage.
  note:
This process ensures that toner does not leak inside the printer while it is moved and that during storage, waste toner does not solidify in the waste toner system.
Prepare the printer for shipping or storage
  1. Go to the printer Control Panel and navigate through the menu as follows:
    1. Support Tools
    2. Maintenance
    3. Calibration/Cleaning
    4. Prepare for Shipping
    5. Start
  note:
After pressing Start, the printer will remove all waste toner from the cartridges and the Toner Auger Assembly.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag South Africa

hp-detect-load-my-device-portlet

Actions
Loading...