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Samsung ProXpress MFP SL-M4560, SL-M4562, SL-C4060, SL-C4062 - Receiving a Fax

This section explains how to receive faxes, and the special options available.
Changing receive mode
The printer is preset to Fax mode at the factory. When users receive a fax, the printer answers the call after a specified number of rings and automatically receives the fax. To change to another receive mode, see the following steps:
Touch Settings > Fax Settings > Receive Mode on the display screen.
  • Telephone: Receive faxes by pressing > Receive.
  • Fax: Receive incoming faxes normally and immediately enter the fax reception mode.
  • Answering Machine/Fax: Use when an answering machine is attached to the printer. The printer answers the incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the printer automatically switches to Fax mode to receive the fax.
  note:
Receive start code: When users receive a call on the extension phone and hear fax tones, press the keys *9* on the extension phone. The printer receives the fax. Press the buttons slowly in sequence. If users still hear the fax tone from the remote printer, try pressing *9* once again.
Receiving manually in telephone mode
  1. Pick up the telephone on the printer when users hear a high-pitched fax signal from the telephone.
  2. Touch Scan & Send or Apps from the home screen.
  3. Touch on the control panel. The pop-up manual fax appears.
  4. Touch Receive on the control panel.
The printer begins receiving a fax.
Receiving automatically in answering machine/fax mode
To use this mode, users must attach an answering machine to the EXT socket on the back of the printer.
If the caller leaves a message, the answering machine records the message as normal. If the printer detects a fax tone on the line, it automatically starts to receive the fax.
  note:
  • If users have set the printer to this mode and the answering machine is turned off, or no answering machine is connected to the EXT socket, the printer automatically enters Fax mode after a predefined number of rings.
  • If the answering machine has a configurable ring counter, set it to answer incoming calls before it rings more than once.
  • If users are in Telephone mode when the answering machine is connected to the printer, users must switch off the answering machine. Otherwise, outgoing messages from the answering machine will interrupt phone conversations.
Receiving faxes manually using an extension telephone
This feature works best when users are using an extension telephone connected to the EXT socket on the printer. When users receive a call on the extension phone and hear fax tones, press the keys *9* on the extension phone. The printer receives the fax. Press the buttons slowly in sequence. If users still hear the fax tone from the remote printer, try pressing *9* once again. To change the *9* to, for example, *3*, use the follow steps:
  1. Touch Settings > Fax Settings > Receive Mode > Receive Start Code on the display screen.
  2. Enter number three on the screen.
Receiving in secure receive mode
Users might need to prevent received faxes from being accessed by unauthorized people. Users can turn on secure receiving mode to restrict printing of incoming faxes when the printer is unattended. In Secure Receive mode, all incoming faxes are saved to memory.
  1. Touch Settings > Fax Settings > Secure Receive from the home screen or Apps.
      note:
    Secure Receive mode can only be configured by a user with a registered passcode on the printer. When the printer requests, enter the passcode.
  2. Touch On to enable this feature.
      note:
    When the printer receives a fax in this mode, the Print option becomes available. If users want to print the secured faxes, touch Print. All secured faxes will be printed.
  3. If users want to set a passcode, touch the passcode blank and enter a passcode.
  4. If users want incoming faxes to be always saved to memory, touch Whole Day. Otherwise, proceed to the next step.
  5. Touch Start Time and set the specific start time using the up/down buttons. Touch Set when finished.
  6. Touch End Time and set the specific end time using the up/down buttons. Touch Set when finished.
  7. Touch or select other settings.
  note:
To deactivate the Secure Receive feature, touch Off. Incoming faxes will be automatically printed again.
Setting received fax printing
Use this option to set printing options for received faxes.
Touch Settings > Fax Settings > Received Fax Printing from the home screen or Apps.
  • Duplex: Print received faxes on both sides of the paper.
  • Output Tray: Specify the tray where the fax is printed.
  • Auto Reduction: Set to reduce the size of incoming pages automatically. When receiving a fax containing pages as long as or longer than the paper loaded in the paper tray, the printer can reduce the size of the original to fit the size of the paper loaded in the printer. If users do not enable this option, the printer cannot reduce the original to fit onto one page. The original will be divided and printed in actual size on two or more pages.
  • Stamp Received Name: Print the received fax information on printouts.
  • Paper Source: Select a tray as the paper source.
Forwarding faxes
Users can set the printer to forward sent or received faxes to email, SMB, FTP, and so on. If users are out of the office but need to receive faxes, this feature might be useful.
General fax settings
Users can set the default fax options. Set the most frequently-used fax settings.
Touch Settings > Fax Settings from the home screen or Apps.
  note:
  • Some menus might not appear on the display depending on options or models. If so, it is not applicable to the printer.
  • Touch (Help) from the home screen or (quick menu) and then select on any option to know about.
  • Users can also use this feature from the SyncThru™ Web Service. Open a web browser from a networked computer and type the IP address of the printer. When SyncThru™ Web Service opens, click Settings tab > Printer Settings > Fax, see Settings tab.
Option
Description
Printer ID & Fax No
Users can set the printer ID and fax number to be printed at the top of each page.
Redial
Set the printer to re-dial the fax number if the recipient’s fax line is busy or not answered. Set the number of re-dial attempts and the interval between attempts.
Redial Term: Select terms for re-dialing using the up/down arrows.
Redial Times: Select a re-dial time using the up/down arrows. Select 0 to disable redialing.
Prefix Dial
Set the number to be dialed before the destination number. Users might use this to access a PABX (e.g. 9) or an area code (e.g. 02). Once this number is set, it automatically appears on the screen when entering a phone/fax number.
ECM Mode
Set the printer to correct errors. This helps overcome poor line quality and makes sure any faxes users send are properly transmitted to any other error correction-equipped fax machine. Sending a fax in this mode might take more time.
Modem Speed
Set the modem speed.
Receive Mode
Select the fax receiving mode.
Telephone: Receive faxes by pressing > Receive.
Fax: Receive incoming faxes normally and immediately enter the fax reception mode.
Answering Machine/Fax: Use when an answering machine is attached to the printer. The printer answers the incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the printer automatically switches to Fax mode to receive the fax.
Receive Start Code: Initiates fax reception from an extension phone plugged into the EXT socket on the back of the printer. If users pick up the extension phone and hear fax tones, enter the code. It is preset to *9* at the factory
Ring to Answer
Set the number of times the printer rings before answering an incoming call.
Toll Save
Set the printer to send faxes in the toll save time to reduce phone bill costs.
DRPD Mode
Enable a user to answer several different phone numbers on the same telephone line. Set the printer to recognize different ring patterns for each number. This setting might not be available depending on the country/region.
Junk Fax Setup
Use this feature to reject faxes sent from numbers stored in memory as junk fax numbers. This feature is useful to block any unwanted faxes. When users turn this feature on, they can access additional options to set junk fax numbers. This option might not be available depending on the country/region.
Secure Receivea
Set the printer to save the received faxes in memory so that unauthorized people cannot access them when the users is absent. This option restricts printing of received faxes when the printer is unattended. Users need to log-in as an administrator.
Received Fax Printing
Set options to print received faxes.
Fax Country Setting
Select a country/region as default. Before changing this, connect a telephone line to the printer. When changing the country/region, a ping test is performed.
Smart Fax Diagnostics
The Smart Fax feature optimizes the settings for the fax line.
Auto Configuration: When sending and receiving faxes, the printer regularly checks for errors and automatically configures the fax settings to make sure there is a stable connection.
Start: Allows users to automatically detect or manually specify the environment when sending or receiving faxes. Select Auto Detection to automatically detect the environment, or manually specify the faxing environment as Normal, VoIP(Office), Noise(Home), or Big Noise.
Initialize Diagnostics Settings: Resets all the settings.
a. Might only be available for the administrator depending on the authentication settings selected, see Authentication.

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