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HP Customer Support - Knowledge Base

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HP PageWide Pro 750, MFP 772, 777 - Scan to email

The Scan-to-Email App is an application that allows you to quickly scan and email photos or documents to the specified recipients directly from your HP printer. You can set up your email addresses, log in to your accounts with the given PIN codes, and then scan and email your documents.

To set up scan to email

  1. Open the EWS. For more information, see Open the EWS.
  2. On the Scan tab, click Scan to Email, and then click Settings.
  3. Do one of the following:
    • If your organization uses one email server for all its emails: In the Outgoing Email Settings section, set up your email addresses and the SMTP server information.
    • If your organization uses multiple email servers for its emails: In the Outgoing Email Profiles section, set up the email addresses, names, and security PINs for each email profile.
  4. Under Address Book, click Contacts, and set up the contacts.
  5. Under Scan to Email, click Email Options, and configure the scan and file settings for email sent from the printer.
  6. Click Apply.

To scan a document or photo to email

  1. Load your original print-side down on the scanner glass or print-side up in the automatic document feeder.
    For more information, see Load the scanner or Load the document feeder.
  2. On the control panel, touch the Scan icon.
  3. In the display, touch the Email icon, and select the email account you want.
    note:
    If you do not have an account, set up the scan-to-email feature.
  4. If prompted, enter the PIN.
  5. Verify or change the information in the To, Subject, Message (if available), and File Name fields. To change the email recipients, touch the Phone Book icon.
  6. Touch the preview area, and then touch Send.

To change account settings

Change account settings in the EWS

  1. Open the EWS. For more information, see Open the EWS.
  2. On the Scan tab, click Scan to Email, and then click Settings.
  3. In the setup page, do one of the following:
    • If your organization uses one email server for all its emails: In the Outgoing Email Settings section, change the email addresses and the SMTP server information, as needed.
    • If your organization uses multiple email servers for its emails: In the Outgoing Email Profiles section, change the email addresses, names, and security PINs for each email profile, as needed.
  4. To verify the changes to the profile, click Save and Test and follow the onscreen instructions.
  5. When done, click Apply.

Change account settings (OS X)

  1. Open HP Utility. For more information, see Open HP Utility.
  2. Click Scan to Email.
    The EWS opens. Follow the instructions in Change account settings in the EWS.

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