hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Color LaserJet Pro M452 - Clear paper jams in Tray 1

Clear paper jams in Tray 1

When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam.
note:
If the sheet tears, remove all fragments before resuming printing.
  1. If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out.
    Figure : Remove jammed paper
  2. If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2.
    Figure : Remove Tray 2
  3. At the left side of the Tray 2 cavity, press the tab to lower the tray plate, and then remove any paper. Remove the jammed sheet by gently pulling it straight out.
    Figure : Remove the jammed paper
  4. Push the tray plate back up into place.
    Figure : Set the tray plate back in place
  5. Reinstall Tray 2.
    Figure : Reinstall Tray 2
  6. Reopen Tray 1 and load paper into the tray.
    Figure : Reload paper in Tray 1

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag South Africa

hp-detect-load-my-device-portlet

Actions
Loading...