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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04789448

Version: 1

Advisory: HP Pro Tablet 608 G1 - Volume Control Buttons Do not Work After Upgrade to Windows 10

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 08-Sep-2015

Last updated : 09-Sep-2015

DESCRIPTION
The volume up and volume down buttons no longer work after upgrading to Windows 10. This occurs if the current BIOS version is 1.04 or lower.

SCOPE
Information in this document applies to the following:
Computers:
HP Pro Tablet 608 G1
BIOS versions:
Version 1.04 and lower
RESOLUTION
To resolve this issue, download and install the following SoftPaq:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update
Version: 1.05
Revision: A Pass: 1
NOTE: A more recent version of this software may be available. Check for newer versions at http://www.hp.com/.

Hardware platforms affected : HP Pro Tablet 608 G1

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04789448

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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