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HP Designjet Z5400 PostScript ePrinter Series - The paper type is not in the driver

To work with a paper not in the driver, you can use your paper as one of the presets already in the driver, however, you must identify whether your paper is transparent or translucent, glossy or matte.
note:
For glossy paper, it is important to use a glossy paper type, as matte black ink does not print well on glossy paper.

Transparent or translucent paper

If your paper is a transparent film (for example, a transparency), select paper type Film > Transparent/Clear film.
If your paper is a translucent paper (for example, technical paper), select paper type Technical paper > Natural Tracing Paper, Vellum or Translucent bond.

Glossy paper

If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select paper type Photo Gloss Paper. For Semi-gloss, Satin, Pearl or Luster finishes, select paper type Semi-gloss/Satin Paper.
To increase gamut on photo paper, select paper type HP Universal High-gloss Photo Paper or HP Universal Semi-gloss Photo Paper, depending on the finish.

Matte Paper

Your paper type selection for matte paper depends on the paper’s ink absorption capacity. To select a paper category and type, first identify if your paper is general purpose or photographic. Then select the recommended paper types.

General-purpose paper

  • For natural tracing papers, select paper type Natural Tracing Paper < 65 g/m2 or Natural Tracing Paper > 65 g/m2, depending on the weight of the paper.
  • For thin papers (< 90 g/m2) uncoated papers (for example plain paper or bright white paper) select paper type Bond and Coated Paper > Plain Paper.
  • For light coated papers (< 110 g/m2), select paper type Bond and Coated Paper > HP Coated Paper.
  • For heavyweight coated papers (< 200 g/m2), select paper type Bond and Coated Paper > Heavyweight Coated Paper.
  • For cockle-free very thick coated papers (> 200 g/m2), select paper type Bond and Coated Paper > Super Heavyweight Coated Paper.

Photographic paper

For photographic paper, select paper type Photo Paper > Photo Matte Paper.

Black ink is easily removed when touched

This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select paper type Photo Paper > Photo Gloss Paper.

After printing, the paper has wrinkles or there is too much ink

This happens when too much ink is used. To use less ink, select a thinner category. Matte paper categories from thinnest to thickest are:
  • Plain Paper
  • Coated Paper
  • Heavyweight Coated Paper
  • Super Heavyweight Coated Paper
For other image quality problems, see Troubleshooting print-quality issuesTroubleshooting print-quality issues.

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