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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03417573

Version: 1

HP Notebook PCs - HP 3D DriveGuard Installation Package May Include Applets or Executables With the .inf File

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 17-Jul-2012

Last updated : 17-Jul-2012

DESCRIPTION

The HP 3D DriveGuard installation package may include applets or executables with the *.inf file. For certain types of corporate software environments, it is expected that the HP 3D DriveGuard installation package consist solely of *.inf files.

sourceInformation

SCOPE

HP EliteBook 2760p Tablet PC

RESOLUTION

To resolve this issue, download and install the following SoftPaq.

Softpaq Description	Information	Download
HP 3D DriveGuard VERSION: 4.1.14.1 REV: A	SP56488 Instructions/Information	SP56488 File Download

Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP EliteBook 2760p Tablet PC

Operating systems affected : Microsoft Windows 7 Enterprise (64-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA03416953

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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