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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03198533

Version: 1

HP Notebook PCs -: Swype Text Input Software Stops Functioning

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 09-Feb-2012

Last updated : 09-Feb-2012

DESCRIPTION
The Swype text input software on the HP Slate 2 Tablet PC stops functioning. Attempting to input text using the proprietary "swipe" gestures of the software causes a nondescript error message to appear. All swipe input is subsequently ignored. While swipe gestures as a means of input no longer function, text can still be input using the on-screen keyboard.

SCOPE
HP Slate 2 Tablet PC
RESOLUTION
To resolve this issue, download and install the following SoftPaq.
Softpaq Description
Information
Download
Swype Software
VERSION: 3.21.91 REV: A
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com.

Hardware platforms affected : HP Slate 2 Tablet PC

Operating systems affected : Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA03190449

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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