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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY and Photosmart Printers - eFax Service Retired

This document is for HP ENVY and Photosmart printers that included eFax.
Due to changes to HP Web Services support and to the eFax service (a non-HP offering), eFax is no longer available with the following HP printers that the service came with.
  • HP ENVY 110, 111, and 114 e-All-in-One Printers (D411)
  • HP Photosmart 6520, 6521, and 6525 e-All-in-One Printers
  • HP Photosmart 7510 e-All-in-One Printers (C311a and C311b)
  • HP Photosmart eStation All-in-One Printers (C510a and C510c)
As a workaround, documents can be scanned and sent as email PDF attachments, use an online fax service, or check your app store for a faxing app.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag South Africa

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