If you have not done so already, please read Access the HP UtilityAccess the HP Utility.
From the front panel, press
, then
, then Setup > Connectivity > Advanced > Web Services > Printer utility software > Enabled.
![](/wcc-assets/document/images/231/c02841570.png)
![](/wcc-assets/document/images/358/c02841571.png)
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.