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HP EliteBook 8460p Notebook PC - Removing and Replacing the Memory Module

Introduction
This document is provided to assist in removing and replacing the memory module for the HP EliteBook 8460p Notebook PC.
Minimum skill level
The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.
Parts required
  note:
Part numbers are subject to change.
The replacement part number will vary depending on the memory module that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Part Number
Requires Return
8GB, 1333 MHz, PC3-10600 memory module (shared)
634091-001 (Original)
Yes
4GB, 1333 MHz, PC3-10600 memory module (shared)
621569-001 (Modified)
Yes
2GB, 1333 MHz, PC3-10600 memory module (shared)
621565-001 (Modified)
Yes
1GB PC3 10600 1333 MHz shared memory
639738-001 (Original)
Yes
  note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.
Summary of instructions
To view a video demonstrating the procedure for removing the memory module, click on the link below. Or use the product video listing on the HP Services Media Library (Click here to go to HP Service Media Library), then select Memory module from the menu on the upper left hand side of the screen.
Click here to view the memory module removal video (right-click on the link to open in a new window/tab).
Memory module removal
  note:
The above mentioned video depicts a specific configuration of the notebook. The same removal and replacement procedures apply to all configurations of the notebook.
  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      caution:
    • Failure to comply with the precautions could result in damage to your product or loss of data.
    • Observe all precautions when removing and replacing components.
  2. On the bottom of the notebook, slide the battery release latch (identified with a battery icon) to the release position.
  3. Slide the battery out of the battery bay.
  4. On the bottom of the notebook, slide the bottom cover release latch (identified with a bottom cover icon) to the release position to partially eject the bottom cover.
  5. Lift the bottom cover out of the accessory bay and remove.
      note:
    The primary and expansion memory slots are both located under the accessory cover. The primary memory slot is located on the bottom and the expansion memory slot is located on top. If an expansion memory board is installed, it must be removed before the primary memory board can be removed.
  6. Push both arms outward simultaneously to release the memory module to the spring tension position.
      caution:
    When handling a memory module, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory. Click here to access the instructions on how to handle a memory module.
  7. Grasp the memory module by the edges and pull gently to remove it.
  8. Place the memory module in a static dissipative bag.
Memory module replacement
  1. Grasp the memory module by the edges and remove it from the static dissipative bag.
  2. Align the notch in the memory module with the key in the memory module slot on the system board.
  3. At an angle, gently insert the memory module into its slot on the system board.
      caution:
    When handling a memory module, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory. Click here to access the instructions on how to handle a memory module.
  4. Press the memory module down to latch the arms.
  5. Align the edges of the bottom cover with the edges of the accessory bay and place the bottom cover into position.
  6. Slide the bottom cover toward the rear of the notebook until it is properly seated and the bottom cover release latch clicks.
  7. Slide the bottom cover release latch to the locked position to secure the bottom cover in the accessory bay.
  8. Slide the battery into the battery bay until it is properly seated and the battery release latch clicks.
  9. Slide the battery release latch to the locked position to secure the battery in the battery bay.
      caution:
    Any red visible under the bottom cover and battery release latches indicate that the bottom cover is not securely locked in the accessory bay. This may allow the bottom cover and the battery to slide out inadvertently.

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