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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02688956

Version: 1

HP EliteBook 2740p Tablet PC - Mouse Cursor Behaves Erratically When Stress is Applied to the CPU

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 13-Jan-2011

Last updated : 12-Jul-2013

DESCRIPTION

The mouse cursor behaves erratically and automatically moves to the upper right side of the display screen when there is too much stress applied to the CPU.

SCOPE

HP EliteBook 2740p Tablet PC

RESOLUTION

To resolve this issue, download and install the Wacom Digitizer Pen Firmware Update.

Softpaq Description	Information	Download
Wacom Erratic Pen Firmware Update VERSION: 35D_0F0E/35D_0C6F REV: A	SP52649 Instructions/Information	SP52649 File Download

note:

A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com.

Hardware platforms affected : HP EliteBook 2740p Tablet PC

Operating systems affected : Microsoft Windows 7 Professional (32-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02635852

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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