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HP ProBook 4310s Notebook PC - Removing and Replacing the Memory Boards

Introduction

This document is provided to assist in removing and replacing the memory board for the HP ProBook 4310s Notebook PC.

Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

Tools required

  • P1 Phillips-head screw driver

Parts required

note:
Part numbers are subject to change.
The replacement part number will vary depending on the memory board that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Part Number
Requires Return
1GB, PC3-10600 Shared DDR3-1333 MHz SDRAM Small Outline Dual In-Line Memory Module
598859-001 (Modified)
Yes
2GB, PC3-10600 DDR3 1333 MHz, SDRAM Small Outline Dual In-Line Memory Module
598856-001 (Modified)
Yes
note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the memory board, click on the link below. Or use the product video listing on the HP Services Media Library (Click here to go to HP Service Media Library), then select Memory Boards from the menu on the upper left hand side of the screen.
Click here to view the memory board removal video (right-click on the link to open in a new window/tab).

Memory board removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      caution:
    Failure to comply with the precautions could result in damage to your product or loss of data.
  2. Loosen the two captive P1 Phillips-head screws that secure the wireless and memory cover to the bottom of the notebook.
  3. Lift the wireless and memory cover and remove it.
    note:
    The primary and expansion memory slots are both located under the memory cover. The primary memory slot is located on the bottom and the expansion memory slot is located on top. If an expansion memory board is installed, it must be removed before the primary memory board can be removed.
  4. Push both arms outward simultaneously to release the memory board to the spring tension position.
      caution:
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  5. Grasp the memory board by the edges and pull gently to remove it.
  6. Place the memory board in a static dissipative bag.

Memory board replacement

  1. Remove the memory board from the static dissipative bag.
  2. Align the notch in the memory board with the key in the board receptacle.
  3. Grasp the memory board by the edges and push gently to replace it.
      caution:
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  4. Press the memory board down to latch the arms.
  5. Toe the wireless and memory cover into the base enclosure.
  6. Tighten the two captive P1 Phillips-head screws that secure the wireless and memory cover to the bottom of the notebook.

Parts return


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Country/Region: Flag South Africa

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