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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c02010575

Version: 1

HP iPAQ 300 Travel Companion Series - Content Manager takes upto One Hour to Restore a Full Data Backup

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 09-Feb-2010

Last updated : 17-Feb-2010

DESCRIPTION
Users trying to restore a full data backup using Content Manager may experience a wait time of upto one hour on HP iPAQ 300 Travel Companion Series device. The Content Manager application resides on the computer and the data can be restored on an HP iPAQ 300 Travel Companion series device using this application.

sourceInformation

SCOPE
Information in this document applies to the listed systems configured as follows:
Systems:
  • HP iPAQ 310 Travel Companion
  • HP iPAQ 312 Travel Companion
  • HP iPAQ 314 Travel Companion
  • HP iPAQ 316 Travel Companion
  • HP iPAQ 318 Travel Companion
Operating Systems:
  • Microsoft Windows CE 5.0
RESOLUTION
Be patient while restoring a full backup. The time taken may also depend on the amount of data being restored.
Visit www.hp.com/support and download the software driver sp43042 titled HP iPAQ 310 Travel Companion Series - Content Manager Update.

Hardware platforms affected : HP iPAQ 310 Travel Companion, HP iPAQ 312 Travel Companion, HP iPAQ 314 Travel Companion, HP iPAQ 316 Travel Companion, HP iPAQ 318 Travel Companion

Operating systems affected : Microsoft Windows CE 5.0 (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA02010575

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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