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Document ID: c01361382

Version: 1

HP Notebook PCs - Windows Sound Recorder Volume Level is Low Even With Recording and Playback Volume on Maximum

Release date : 04-Feb-2008

Last updated : 03-Jun-2008

DESCRIPTION
The Windows Sound Recorder volume level is very low even with the Windows recording and playback volumes set to maximum.

sourceInformation

SCOPE
The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.
RESOLUTION
To resolve this issue, perform the following:
  1. Download and install Conexant Audio Driver for Microsoft Windows XP, Version 3.34.0.51 (SP38314) or later:
    Softpaq Description
    Information
    Download
    Conexant CX20549-12 Audio Driver for Microsoft Windows XP, VERSION: 3.34.0.51 REV: A
      note:
    A more recent version of this software may be available. Check for updated drivers and software for your computer at www.hp.com.
  2. Download and install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio VERSION: 1.00 REV: B3 or (SP33867) or later:
    Softpaq Description
    Information
    Download
    Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio VERSION: 1.00 REV: B3
      note:
    A more recent version of this software may be available. Check for updated drivers and software for your computer at www.hp.com.

Hardware platforms affected : HP 520 Notebook PC, HP 530 Notebook PC

Operating systems affected : Microsoft Windows XP Professional Edition

Software affected : Not applicable

Support Communication Cross Reference ID : IA01361373

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