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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Designjet Z3100ps Photo Printer Series - Bronzing

If you are printing on photo paper in grayscale, and you experience a gloss differential problem when fluorescent light is directly reflected towards you from the print, producing 'bronzed' reflections from the ink, try one of the following:
  • If using standard print quality options, ensure that the slider is set to Quality.
  • If using custom print quality options, ensure that the Gloss enhancer option is set to Whole page.
  • Display the print vertically or behind glass.

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Country/Region: Flag South Africa

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